How To Fix MSR_SD028 - Additional fields input requires entry of an inspection code

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_SD - Multistep returns

• Message number: 028

• Message text: Additional fields input requires entry of an inspection code

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_SD028 - Additional fields input requires entry of an inspection code ?

  The SAP error message MSR_SD028 indicates that when you are trying to enter additional fields in a sales document (like a sales order or delivery), the system requires you to input an inspection code. This is typically related to quality management processes within SAP.
  Cause:
  The error occurs because the system is configured to require an inspection code for certain transactions or when specific fields are filled in. This is often part of the quality management (QM) module, where inspection codes are used to track quality inspections for materials.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Enter an Inspection Code: 
  
  When prompted with the error, check the fields you are trying to fill in. Look for a field labeled "Inspection Code" or similar.
  Enter a valid inspection code that corresponds to the material or process you are working with.
  
  
  
  Check Configuration:
  
  If you believe that the inspection code should not be mandatory, you may need to review the configuration settings in the SAP system. This can involve:
  
  Checking the settings in the Quality Management module.
  Reviewing the sales document type configuration to see if the inspection code requirement can be adjusted.
  
  
  
  
  
  Consult with Your SAP Administrator:
  
  If you do not have the necessary permissions to change configurations, or if you are unsure about the correct inspection code to use, consult with your SAP administrator or the person responsible for SAP QM settings in your organization.
  
  
  
  Review Documentation:
  
  Check any internal documentation or guidelines your organization has regarding the use of inspection codes in sales documents. This may provide insights into which codes are valid and when they should be used.
  
  
  
  Related Information:
  
  Quality Management (QM): Understanding how the QM module interacts with sales and distribution processes can help in troubleshooting similar issues.
  Sales Document Types: Familiarize yourself with the different sales document types in your SAP system and their specific requirements.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that address specific error messages and provide solutions or workarounds.
  
  By following these steps, you should be able to resolve the MSR_SD028 error and proceed with your transaction in SAP.