How To Fix MSR_SD017 - SDF exists for item &1; cross-company relevance cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_SD - Multistep returns

• Message number: 017

• Message text: SDF exists for item &1; cross-company relevance cannot be changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_SD017 - SDF exists for item &1; cross-company relevance cannot be changed ?

  The SAP error message MSR_SD017 indicates that there is a Sales Document Flow (SDF) that exists for the specified item, and as a result, the cross-company relevance for that item cannot be changed. This typically occurs in the context of sales and distribution (SD) processes when trying to modify the cross-company settings for a sales document item that is already linked to other documents.
  Cause:
  
  Existing Document Flow: The primary cause of this error is that there is an existing document flow for the item in question. This means that the item has been involved in transactions that have created dependencies, such as sales orders, deliveries, or invoices.
  Cross-Company Settings: The system is designed to prevent changes to cross-company relevance if there are existing transactions that could be affected by such changes. This is to maintain data integrity and consistency across related documents.
  
  Solution:
  To resolve this error, you can consider the following steps:
  
  
  Check Document Flow: Review the document flow for the item in question. You can do this by navigating to the sales document and checking the related documents (e.g., deliveries, invoices) to see where the item is being used.
  
  
  Remove Dependencies: If possible, remove or complete any dependent documents that are linked to the item. This may involve:
  
  Completing or canceling deliveries or invoices.
  Deleting or changing the status of related sales orders.
  
  
  
  Change Cross-Company Relevance: Once there are no existing dependencies, you should be able to change the cross-company relevance for the item without encountering the error.
  
  
  Consult Documentation: If you are unsure about the implications of changing cross-company relevance, consult SAP documentation or your organization's SAP support team for guidance.
  
  
  Use Transaction Codes: You can use transaction codes like VA03 (Display Sales Order) to view the sales order and its document flow, or VA02 (Change Sales Order) to attempt to make changes if the dependencies have been resolved.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.
  Transaction Codes: Familiarize yourself with transaction codes related to sales and distribution, such as VA01 (Create Sales Order), VL01N (Create Outbound Delivery), and VF01 (Create Billing Document).
  User Roles and Permissions: Ensure that you have the necessary permissions to make changes to sales documents and their settings.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.