How To Fix MSR_SD015 - Returns data for item &1 will be redetermined

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_SD - Multistep returns

• Message number: 015

• Message text: Returns data for item &1 will be redetermined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_SD015 - Returns data for item &1 will be redetermined ?

  The SAP error message MSR_SD015, which states "Returns data for item &1 will be redetermined," typically occurs in the context of sales and distribution (SD) processes, particularly when dealing with returns or credit memos. This message indicates that the system is recalculating or redetermining the returns data for a specific item in a sales document.
  Cause:
  The error can be triggered by several factors, including:
  
  
  Changes in Document Data: If there are changes made to the sales document (like pricing, item quantities, or conditions), the system may need to redetermine the returns data to ensure that it reflects the most current information.
  
  
  Incomplete Data: If the returns data is incomplete or inconsistent, the system may flag it for redetermination.
  
  
  Custom Logic: Custom enhancements or user exits that affect the returns processing might lead to this message if they are not properly handling the data.
  
  
  Configuration Issues: Incorrect configuration in the returns process or related pricing procedures can also lead to this message.
  
  
  Solution:
  To resolve the MSR_SD015 error, consider the following steps:
  
  
  Review Document Changes: Check if any changes were made to the sales document that could trigger the redetermination. If so, ensure that all necessary data is correctly entered.
  
  
  Check Returns Data: Verify that the returns data for the item in question is complete and accurate. Look for any missing or incorrect entries.
  
  
  Reprocess the Document: Sometimes, simply reprocessing the document can resolve the issue. This can be done by saving the document again or re-entering the relevant data.
  
  
  Debugging: If the issue persists, you may need to debug the process to identify where the redetermination is failing. This may involve checking custom code or enhancements that could be affecting the returns logic.
  
  
  Consult Documentation: Review SAP documentation or notes related to the error message for any specific guidance or known issues.
  
  
  Contact SAP Support: If the problem cannot be resolved internally, consider reaching out to SAP support for assistance, especially if it appears to be a bug or a more complex issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to navigate through sales documents.
  SAP Notes: Search for SAP Notes related to MSR_SD015 for any patches or updates that may address the issue.
  User Exits and BAdIs: If custom logic is involved, review any user exits or Business Add-Ins (BAdIs) that may be impacting the returns process.
  
  By following these steps, you should be able to identify the cause of the MSR_SD015 error and implement a suitable solution.