How To Fix MSR_REFUND021 - User settings: Variant &1 could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_REFUND - Messages for FDM-Transactions

• Message number: 021

• Message text: User settings: Variant &1 could not be found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_REFUND021 - User settings: Variant &1 could not be found ?

  The SAP error message MSR_REFUND021 indicates that a user-specific variant (in this case, identified by &1) could not be found. This typically occurs in the context of reporting or transaction processing where a user has saved a specific variant for a report or transaction, but that variant is no longer available or has been deleted.
  Causes:
  
  Deleted Variant: The variant may have been deleted by the user or an administrator.
  Incorrect User Settings: The user may be trying to access a variant that was created under a different user ID or client.
  Transport Issues: If the variant was transported from one system to another, it may not have been included in the transport request.
  Authorization Issues: The user may not have the necessary authorizations to access the variant.
  System Configuration Changes: Changes in system configuration or updates may have affected the availability of the variant.
  
  Solutions:
  
  Check Variant Existence: Verify if the variant exists by navigating to the relevant transaction (e.g., using the transaction code for the report) and checking the variants available for that report.
  Create a New Variant: If the variant is indeed missing, you can create a new variant with the required settings.
  User-Specific Variants: Ensure that you are logged in with the correct user ID that originally created the variant.
  Authorization Check: Confirm that you have the necessary authorizations to access the variant. You may need to contact your SAP security administrator.
  Transport Request Review: If the variant was supposed to be transported, check the transport request to ensure it was included and successfully imported into the target system.
  Consult Documentation: Review any relevant documentation or notes related to the specific transaction or report to see if there are known issues or changes.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use transaction codes like SE38 (for executing reports) or SE93 (for checking variants).
  SAP Notes: Check SAP Notes for any known issues related to the specific transaction or report you are working with.
  User Manual: Refer to the user manual or help documentation for the specific transaction to understand how to manage variants effectively.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.