How To Fix MSR_REFUND023 - User settings: Load and apply worklist variant "&1" directly

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_REFUND - Messages for FDM-Transactions

• Message number: 023

• Message text: User settings: Load and apply worklist variant "&1" directly

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_REFUND023 - User settings: Load and apply worklist variant "&1" directly ?

  The SAP error message MSR_REFUND023 typically indicates an issue related to user settings and the application of a worklist variant in the context of refund processing or similar transactions. The message suggests that the system is unable to load and apply the specified worklist variant.
  Cause:
  
  Missing or Incorrect Worklist Variant: The specified worklist variant "&1" may not exist, or it may not be correctly configured for the user.
  Authorization Issues: The user may not have the necessary authorizations to access or apply the specified worklist variant.
  User Profile Settings: There may be issues with the user profile settings that prevent the loading of the worklist variant.
  System Configuration: There could be a configuration issue in the SAP system that affects how worklist variants are managed.
  
  Solution:
  
  
  Check Worklist Variant:
  
  Verify that the worklist variant "&1" exists in the system. You can do this by navigating to the relevant transaction where the worklist is used and checking the available variants.
  If the variant does not exist, you may need to create it or select a different one.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and apply the worklist variant. This may involve checking roles and permissions assigned to the user.
  
  
  
  Adjust User Settings:
  
  Go to the user settings in SAP and check if the worklist variant is correctly assigned. You may need to reset or reconfigure the user settings.
  
  
  
  Consult with SAP Basis or Support:
  
  If the issue persists, it may be necessary to consult with your SAP Basis team or SAP support for further investigation. They can check for any underlying system configuration issues.
  
  
  
  Use Alternative Variants:
  
  If the specific variant cannot be resolved, consider using an alternative worklist variant that is known to work.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to worklist management in your SAP environment.
  SAP Notes: Check for any relevant SAP Notes that may address known issues with worklist variants or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to worklist variants and user settings for more detailed guidance.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message MSR_REFUND023.