How To Fix MSR_MM016 - Enter a rejection reason for all items

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_MM - MSR: Message class for MSR orders

• Message number: 016

• Message text: Enter a rejection reason for all items

What causes this issue?

You have rejected all items in the document.

System Response

A field value is required in the <LS>Rejection Reason </>field according
to field selection Customizing. You therefore need to enter a rejection
reason for every rejected item in the document.

How to fix this error?

You can either specify the rejection reason on the <LS>Returns</> header
tab page and copy it with the <LS>Copy</> button to all items without a
rejection reason, or you can specify one manually for every item on the
corresponding <LS>Returns</> item tab page.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_MM016 - Enter a rejection reason for all items ?

  The SAP error message MSR_MM016 indicates that a rejection reason must be provided for all items in a specific transaction, typically related to material management processes such as goods receipt, quality inspection, or inventory management. This error often occurs when you are trying to process a rejection or return of materials without specifying the reason for the rejection.
  Cause:
  The primary cause of this error is that the system requires a rejection reason to be entered for each item being processed. This is a validation check to ensure that all rejections are documented properly, which is important for tracking quality issues and inventory management.
  Solution:
  To resolve the MSR_MM016 error, follow these steps:
  
  
  Identify the Transaction: Determine which transaction you are working on (e.g., goods receipt, return delivery, etc.) that triggered the error.
  
  
  Enter Rejection Reason:
  
  Navigate to the item details section of the transaction.
  Look for a field labeled "Rejection Reason" or similar.
  Enter a valid rejection reason for each item that is being rejected. This may involve selecting from a predefined list of rejection reasons.
  
  
  
  Check Configuration: If you are unsure about the available rejection reasons, you may need to check the configuration settings in your SAP system. This can usually be done by:
  
  Going to the customizing settings (transaction SPRO).
  Navigating to the relevant area for material management and quality management.
  Ensuring that rejection reasons are defined and active.
  
  
  
  Save the Transaction: After entering the rejection reasons, attempt to save the transaction again. The error should no longer appear if all required fields are filled correctly.
  
  
  Related Information:
  
  Rejection Reasons: These are typically predefined in the system and can be customized based on business needs. They help in analyzing the reasons for material returns or rejections.
  Quality Management Integration: If your organization uses SAP Quality Management (QM), rejection reasons may be linked to quality notifications or inspection lots.
  User Training: Ensure that users involved in material management processes are trained on how to handle rejections and the importance of documenting reasons accurately.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.