How To Fix MSR_MM015 - Enter a supplier RMA

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_MM - MSR: Message class for MSR orders

• Message number: 015

• Message text: Enter a supplier RMA

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_MM015 - Enter a supplier RMA ?

  The SAP error message MSR_MM015, which states "Enter a supplier RMA," typically occurs in the context of managing returns or processing returns from suppliers in the Materials Management (MM) module. RMA stands for Return Merchandise Authorization, which is a process used to manage the return of goods.
  Cause:
  The error message MSR_MM015 is triggered when a user attempts to process a return or create a return delivery without specifying a Supplier RMA number. This number is essential for tracking the return process and ensuring that the supplier is aware of the return.
  Solution:
  To resolve this error, you need to enter a valid Supplier RMA number in the relevant field. Here are the steps you can follow:
  
  
  Identify the Transaction: Determine which transaction you are trying to perform (e.g., creating a return delivery, processing a return order, etc.).
  
  
  Locate the RMA Field: In the transaction screen, look for the field labeled "Supplier RMA" or similar.
  
  
  Enter the RMA Number: Input the appropriate Supplier RMA number provided by the supplier for the return. If you do not have an RMA number, you may need to contact the supplier to obtain one.
  
  
  Save or Process the Transaction: After entering the RMA number, proceed to save or complete the transaction.
  
  
  Related Information:
  
  Supplier Communication: Ensure that you have clear communication with your suppliers regarding their RMA processes and requirements.
  Documentation: Keep records of RMAs for tracking purposes and to facilitate any future returns or disputes.
  SAP Configuration: If you frequently encounter this error, it may be worth checking the configuration settings in SAP to ensure that the RMA process is set up correctly.
  User Training: Ensure that users involved in the returns process are trained on how to handle RMAs and understand the importance of entering them correctly.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.