How To Fix MSR_MM003 - Adv.Returns can only be selected if "Enhanced Store Return" is selected

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_MM - MSR: Message class for MSR orders

• Message number: 003

• Message text: Adv.Returns can only be selected if "Enhanced Store Return" is selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_MM003 - Adv.Returns can only be selected if "Enhanced Store Return" is selected ?

  The SAP error message MSR_MM003 indicates that the system is preventing the selection of advanced returns because the "Enhanced Store Return" functionality is not enabled. This error typically occurs in the context of managing returns in the SAP system, particularly in the Retail or Logistics modules.
  Cause:
  The error arises when a user attempts to process an advanced return without having the "Enhanced Store Return" option activated in the system settings. This feature is necessary for handling certain types of returns, especially in retail scenarios where more complex return processes are required.
  Solution:
  To resolve this error, you need to ensure that the "Enhanced Store Return" functionality is enabled in your SAP system. Here are the steps to do this:
  
  
  Check Configuration Settings:
  
  Navigate to the SAP Customizing Implementation Guide (IMG).
  Go to the following path: Logistics > Logistics Execution > Shipping > Return Delivery > Define Return Delivery Types.
  Ensure that the return delivery type you are using is configured to allow enhanced store returns.
  
  
  
  Activate Enhanced Store Return:
  
  If the option is not activated, you may need to enable it. This typically involves setting a specific configuration parameter or flag in the system.
  Consult with your SAP Basis or configuration team to ensure that the necessary settings are applied.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to perform advanced return transactions. Sometimes, authorization issues can also lead to errors.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to confirm that the error has been resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring return processes and the implications of enabling enhanced store returns.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error message.
  Training: If you are unfamiliar with the configuration process, consider seeking training or guidance from an experienced SAP consultant or your internal SAP support team.
  
  By following these steps, you should be able to resolve the MSR_MM003 error and successfully process advanced returns in your SAP system.