How To Fix MSR_MM002 - Create returns purchase order using transaction MEPO

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_MM - MSR: Message class for MSR orders

• Message number: 002

• Message text: Create returns purchase order using transaction MEPO

What causes this issue?

Returns stock transport orders for store returns with outbound and
inbound delivery can only be created with transaction <LS>MEPO</>.
Returns purchase orders or returns stock transport orders for Advanced
Returns Management can only be created with transaction <LS>MEPO</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_MM002 - Create returns purchase order using transaction MEPO ?

  The SAP error message MSR_MM002 typically occurs when there is an issue with creating a returns purchase order using transaction MEPO. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution. Below are some common causes, potential solutions, and related information for this error:
  Causes:
  
  
  Missing or Incorrect Data: The error may occur if required fields are missing or if the data entered is incorrect. This can include vendor information, material numbers, or purchase order details.
  
  
  Document Type Issues: The document type for the returns purchase order may not be configured correctly in the system.
  
  
  Authorization Issues: The user may not have the necessary authorizations to create a returns purchase order.
  
  
  Configuration Issues: There may be configuration issues in the purchasing module that prevent the creation of returns purchase orders.
  
  
  Material Status: The material being returned may have a status that does not allow for returns (e.g., blocked or inactive).
  
  
  Vendor Issues: The vendor may not be set up correctly for returns or may have restrictions on returns.
  
  
  Solutions:
  
  
  Check Required Fields: Ensure that all required fields are filled out correctly in the MEPO transaction. Verify vendor, material, and purchase order details.
  
  
  Review Document Type Configuration: Check the configuration of the document type used for returns purchase orders. Ensure it is set up correctly in the system.
  
  
  Authorization Check: Verify that the user has the necessary authorizations to create returns purchase orders. This can be done by checking the user's role and authorizations in the SAP system.
  
  
  Configuration Review: Consult with your SAP configuration team to review the settings in the purchasing module. Ensure that returns purchase orders are allowed and configured correctly.
  
  
  Material Status Check: Check the status of the material being returned. If it is blocked or inactive, you may need to resolve this issue before proceeding.
  
  
  Vendor Setup: Ensure that the vendor is set up correctly for returns. Check for any restrictions or settings that may prevent returns.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with related transaction codes such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), and ME23N (Display Purchase Order) for additional context.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message MSR_MM002.
  Documentation: Review SAP documentation or help files related to returns purchase orders for additional guidance on the process and requirements.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.