How To Fix MSR_INSP_MESSAGES235 - You cannot select #Refunding After Receipt of Credit Memo#

MSR_INSP_MESSAGES235 - Overview

• Message type: E = Error

• Message class: MSR_INSP_MESSAGES - Messages for Inspections

• Message number: 235

• Message text: You cannot select #Refunding After Receipt of Credit Memo#

What causes this issue?

You want to select the <LS>Refunding After Receipt of Credit Memo</>
checkbox. However, this is not possible because you have already
selected one of the following checkboxes:
<LS>Release Credit Memo Request</>
<LS>Release Subsequent Delivery Free of Charge</>
You have therefore already chosen to compensate the customer with a
refund or replacement material.

System Response

The inspection cannot be saved.

How to fix this error?

Check your compensation criteria.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_INSP_MESSAGES235 - You cannot select #Refunding After Receipt of Credit Memo# ?

  The SAP error message MSR_INSP_MESSAGES235 with the description "You cannot select #Refunding After Receipt of Credit Memo#" typically occurs in the context of processing financial transactions, particularly when dealing with credit memos and refunds in the SAP system.
  
  Cause:
  This error usually arises when there is an attempt to process a refund after a credit memo has already been issued for the same transaction. In SAP, the system enforces certain business rules to prevent double processing of financial transactions. If a credit memo has been received, the system does not allow further refunds for that transaction, as it could lead to inconsistencies in financial reporting and accounting.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Review Transaction History: Check the transaction history for the specific document or invoice to confirm whether a credit memo has already been issued. This can be done through the relevant transaction codes (e.g., FB03 for displaying documents).
  
  
  Verify Business Process: