How To Fix MSI_CUST_PRODCAT304 - Material groups: error retrieving data


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MSI_CUST_PRODCAT - Message Class for Loading to Category Hierarchies

  • Message number: 304

  • Message text: Material groups: error retrieving data

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message MSI_CUST_PRODCAT304 - Material groups: error retrieving data ?
    The SAP error message MSI_CUST_PRODCAT304, which indicates "Material groups: error retrieving data," typically occurs when there is an issue with the configuration or data retrieval related to material groups in the SAP system. Here are some potential causes, solutions, and related information for this error:
    Causes:
    
    Data Inconsistency: There may be inconsistencies or missing entries in the material group master data.
    Authorization Issues: The user may not have the necessary authorizations to access the material group data.
    Configuration Errors: Incorrect configuration in the material group settings or related customizing settings in the SAP system.
    Database Issues: Problems with the database, such as connectivity issues or corrupted data.
    Transport Issues: If the material groups were recently transported from another system, there may have been issues during the transport process.
    
    Solutions:
    
    
    Check Material Group Data:
    
    Go to the material group master data (transaction code OMS2) and verify that the material groups are correctly defined and active.
    Ensure that there are no missing

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