How To Fix MSI_CUST_PRODCAT302 - Material groups: root category not found


MSI_CUST_PRODCAT302 - Overview

  • Message type: E = Error

  • Message class: MSI_CUST_PRODCAT - Message Class for Loading to Category Hierarchies

  • Message number: 302

  • Message text: Material groups: root category not found

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  • Self-Explanatory Message

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MSI_CUST_PRODCAT302 - Details

  • The SAP error message MSI_CUST_PRODCAT302 indicates that there is an issue with the material groups in the product categorization. Specifically, it means that the root category for the specified material group cannot be found in the system. This can occur in various scenarios, such as when trying to assign a material to a category or when performing product categorization tasks.
    Causes:
    
    Missing Root Category: The root category that is supposed to be associated with the material group does not exist in the system.
    Incorrect Configuration: The configuration for the product categories or material groups may be incorrect or incomplete.
    Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
    Transport Issues: If the configuration was transported from another system, there may have been issues during the transport process that led to missing data.
    
    Solutions:
    
    
    Check Category Hierarchy:
    
    Go to the product category management in SAP and verify that the root category

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