How To Fix MSG_UH165 - Failed to update hierarchy &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: MSG_UH - Universal Hierarchy Message Class

• Message number: 165

• Message text: Failed to update hierarchy &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSG_UH165 - Failed to update hierarchy &1. ?

  The SAP error message MSG_UH165: Failed to update hierarchy &1 typically occurs in the context of updating or maintaining hierarchies in SAP systems, particularly in modules related to SAP BW (Business Warehouse) or SAP ERP where hierarchical data structures are used.
  Cause:
  The error can be caused by several factors, including:
  
  Data Integrity Issues: There may be inconsistencies or integrity issues in the hierarchy data that prevent the update from being processed.
  Locking Issues: The hierarchy might be locked by another process or user, preventing the update from being executed.
  Authorization Problems: The user attempting to perform the update may not have the necessary authorizations to modify the hierarchy.
  Technical Errors: There could be technical issues such as database connectivity problems, or issues with the underlying data model.
  Incorrect Hierarchy Structure: The hierarchy being updated may not conform to the expected structure or rules defined in the system.
  
  Solution:
  To resolve the MSG_UH165 error, you can take the following steps:
  
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the hierarchy. If another user or process is holding a lock, you may need to wait or coordinate with them to release it.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to update the hierarchy. You can check this in transaction SU53 or by consulting with your security team.
  
  
  Validate Hierarchy Data: Check the hierarchy for any inconsistencies or errors. You may need to use transaction codes like RSH1 (for InfoObjects) or RSH2 (for Hierarchies) to review and validate the hierarchy structure.
  
  
  Check for Technical Issues: Look into system logs (transaction SLG1) for any technical errors that might provide more context on the failure. Ensure that the database is accessible and functioning correctly.
  
  
  Recreate the Hierarchy: If the hierarchy is corrupted or cannot be fixed, you may need to recreate it. This should be done with caution and ideally in a test environment first.
  
  
  Consult Documentation: Refer to SAP Notes or documentation related to the specific version of SAP you are using. There may be known issues or patches available that address this error.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSH1, RSH2, SM12, and SLG1 for managing hierarchies and checking locks and logs.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the MSG_UH165 error effectively.