How To Fix MSG_UH167 - Failed to update &1 hierarchy.

SAP Error Message - Details

• Message type: E = Error

• Message class: MSG_UH - Universal Hierarchy Message Class

• Message number: 167

• Message text: Failed to update &1 hierarchy.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSG_UH167 - Failed to update &1 hierarchy. ?

  The SAP error message MSG_UH167, which states "Failed to update &1 hierarchy," typically occurs in the context of updating or maintaining hierarchies in SAP systems, particularly in the context of SAP BW (Business Warehouse) or SAP ERP systems that utilize hierarchical data structures.
  Cause:
  The error can be caused by several factors, including:
  
  Data Integrity Issues: There may be inconsistencies or integrity issues in the hierarchy data that prevent the update from being processed.
  Locking Issues: The hierarchy might be locked by another user or process, preventing the update from being executed.
  Authorization Problems: The user attempting to perform the update may not have the necessary authorizations to modify the hierarchy.
  Technical Errors: There could be technical issues such as database connectivity problems, system performance issues, or bugs in the SAP system.
  Incorrect Hierarchy Structure: The hierarchy being updated may not conform to the expected structure or rules defined in the system.
  
  Solution:
  To resolve the MSG_UH167 error, you can take the following steps:
  
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the hierarchy. If you find any locks, you may need to wait for them to be released or contact the user who has locked the hierarchy.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to update the hierarchy. You can check this using transaction SU53 or by consulting with your security team.
  
  
  Validate Hierarchy Data: Check the hierarchy data for any inconsistencies or errors. You may need to use transaction codes like RSH1 (for InfoObjects) or RSH2 (for Hierarchies) to review and validate the hierarchy structure.
  
  
  Check for Technical Issues: Look into system logs (transaction SLG1) for any technical errors that might provide more context about the failure. Additionally, check the database connection and system performance.
  
  
  Recreate the Hierarchy: If the hierarchy is corrupted or cannot be fixed, you may need to recreate it. Ensure you have a backup of the existing hierarchy before doing this.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSH1, RSH2, SM12, and SLG1 for managing hierarchies and checking locks and logs.
  SAP Documentation: Review SAP documentation related to hierarchy management and error handling for more detailed guidance.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and resolve the MSG_UH167 error effectively.