How To Fix MSG_UH162 - Failed to update notification for hierarchy &1 due to technical error. &2

SAP Error Message - Details

• Message type: E = Error

• Message class: MSG_UH - Universal Hierarchy Message Class

• Message number: 162

• Message text: Failed to update notification for hierarchy &1 due to technical error. &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSG_UH162 - Failed to update notification for hierarchy &1 due to technical error. &2 ?

  The SAP error message MSG_UH162 indicates that there was a failure in updating a notification for a hierarchy due to a technical error. This error can occur in various contexts, particularly when dealing with hierarchical data structures in SAP, such as those found in SAP's Plant Maintenance (PM) or other modules that utilize hierarchical notifications.
  Possible Causes:
  
  Database Locking Issues: The hierarchy or related objects may be locked by another transaction, preventing updates.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the update from being processed.
  Authorization Issues: The user may not have the necessary authorizations to perform the update.
  Technical Errors: There could be underlying technical issues, such as problems with the database connection or application server.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may be causing conflicts.
  
  Solutions:
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the relevant tables or objects. If locks are found, you may need to wait for them to be released or contact the user holding the lock.
  Review Data Consistency: Check the data for any inconsistencies. You may need to run consistency checks or reports to identify and resolve any issues.
  Verify Authorizations: Ensure that the user has the necessary authorizations to perform the update. You can check this using transaction SU53 or by consulting with your security team.
  Check System Logs: Use transaction SLG1 to check the application logs for any additional error messages or details that can provide more context about the technical error.
  Debugging: If you have access to the development environment, you may want to debug the process to identify where the error is occurring.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for locks), SLG1 (for application logs), and SU53 (for authorization checks).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to the specific module you are working with, as it may provide insights into common issues and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the MSG_UH162 error in your SAP system.