How To Fix MRBW024 - The shadow entry was inserted

SAP Error Message - Details

• Message type: E = Error

• Message class: MRBW - Extraction to BW

• Message number: 024

• Message text: The shadow entry was inserted

What causes this issue?

The shadow entries are missing.

System Response

If no BW extraction of billing documents took place (for example, due to
a release upgrade or deactivation in the current release), no entries
exist in table RBEX. The system generated these entries subsequently.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MRBW024 - The shadow entry was inserted ?

  The SAP error message MRBW024, which states "The shadow entry was inserted," typically occurs in the context of the Material Requirements Planning (MRP) or Inventory Management modules. This message indicates that a shadow entry has been created in the system, which is a temporary entry that allows for the processing of data without affecting the actual database until certain conditions are met.
  Cause:
  The shadow entry is usually created due to one of the following reasons:
  
  Data Consistency Issues: There may be inconsistencies in the data that prevent the system from processing the transaction as expected.
  Locking Issues: If another process is currently accessing the same data, the system may create a shadow entry to avoid conflicts.
  Batch Input Sessions: If you are using batch input sessions, the system may create shadow entries to handle the data being processed.
  Background Jobs: Sometimes, background jobs that are processing data may lead to the creation of shadow entries.
  
  Solution:
  To resolve the MRBW024 error, you can take the following steps:
  
  
  Check for Locks: Use transaction code SM12 to check for any locks on the relevant data. If you find any locks, you may need to wait for the other process to complete or manually release the lock if appropriate.
  
  
  Review Batch Input Sessions: If you are using batch input sessions, check transaction code SM35 to see if there are any sessions that need to be processed or have errors.
  
  
  Data Consistency Check: Run a data consistency check using transaction code SE38 or SA38 to execute relevant programs that can help identify and resolve inconsistencies in the data.
  
  
  Monitor Background Jobs: Check transaction code SM37 to monitor any background jobs that may be running and causing the shadow entries. Ensure that these jobs are completing successfully.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. You can search for notes in the SAP Support Portal.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (Lock Entries), SM35 (Batch Input Monitoring), and SM37 (Job Monitoring) to help diagnose the issue.
  Documentation: Review SAP documentation related to MRP and Inventory Management for more context on how shadow entries are handled.
  User Forums: Check SAP community forums or user groups for discussions related to MRBW024, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to address the MRBW024 error effectively.