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Message type: E = Error
Message class: MQ - Messages for Euro Changeover Package
Message number: 217
Message text: P.order & Item &: Quantity balance = 0, Value balance = & &
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MQ217
- P.order & Item &: Quantity balance = 0, Value balance = & & ?The SAP error message MQ217 indicates that there is a discrepancy in the quantity and value balances for a purchase order (P.order) and item. Specifically, it suggests that the quantity balance is zero, which means that there are no outstanding quantities to be processed for that particular item in the purchase order. This can occur in various scenarios, such as when goods have been fully received, or when the order has been fully invoiced.
Causes:
- Goods Receipt Completed: The goods receipt for the purchase order item has been completed, and there are no remaining quantities to be processed.
- Invoice Verification: The invoice for the purchase order item has been fully processed, leading to a zero balance.
- Order Cancellation: The purchase order or item may have been canceled, resulting in no remaining quantities.
- Incorrect Data Entry: There may be an error in data entry or configuration that has led to an incorrect status of the purchase order.
- Delivery Issues: If the delivery was not made as expected, it could lead to discrepancies in the expected quantity.
Solutions:
- Check Purchase Order Status: Review the status of the purchase order and item in the system to confirm whether the goods receipt and invoice verification have been completed.
- Review Goods Movement: Check the goods movement documents to ensure that all expected goods have been received and accounted for.
- Verify Invoices: Ensure that all invoices related to the purchase order have been processed correctly and that there are no outstanding invoices.
- Adjust Purchase Order: If there are discrepancies, you may need to adjust the purchase order or create a new one if necessary.
- Consult with Finance/Procurement: If the issue persists, consult with the finance or procurement team to investigate any potential issues with the order or related processes.
Related Information:
By following these steps, you should be able to identify the cause of the MQ217 error and take appropriate action to resolve it.
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