How To Fix MPLAN565 - Service order &1 is generated with errors for call &2

SAP Error Message - Details

• Message type: E = Error

• Message class: MPLAN - Messages for Maintenance Plan API

• Message number: 565

• Message text: Service order &1 is generated with errors for call &2

What causes this issue?

Service order &V1& is generated with errors for call &V2& of maintenance
plan &V3&.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MPLAN565 - Service order &1 is generated with errors for call &2 ?

  The SAP error message MPLAN565 indicates that a service order has been generated with errors for a specific call. This error typically arises in the context of service management and can be related to various issues in the configuration or data associated with the service order or the call.
  Causes:
  
  Missing or Incorrect Data: Required fields in the service order or call may be missing or incorrectly filled out. This can include customer information, service details, or technical objects.
  Configuration Issues: There may be issues with the configuration of service order types, item categories, or other related settings in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to create or modify service orders.
  System Errors: There could be underlying system errors or inconsistencies in the database that prevent the service order from being processed correctly.
  
  Solutions:
  
  Check Error Log: Review the error log or details associated with the service order and call to identify specific issues. This can often provide insight into what data is causing the error.
  Validate Data: Ensure that all required fields are filled out correctly in both the service order and the call. Pay special attention to mandatory fields and data formats.
  Review Configuration: Check the configuration settings for service orders and ensure that they are set up correctly. This may involve consulting with a functional consultant or SAP support.
  Authorization Check: Verify that the user has the necessary authorizations to create and manage service orders. If not, appropriate roles and permissions should be assigned.
  Consult Documentation: Refer to SAP documentation or notes related to MPLAN565 for any specific guidance or known issues.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Service Order), IW32 (Change Service Order), and IW33 (Display Service Order) to manage service orders effectively.
  SAP Notes: Search for SAP Notes related to MPLAN565 for any patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the MPLAN565 error effectively.