How To Fix MPLAN564 - The service order is not saved for call &1

SAP Error Message - Details

• Message type: E = Error

• Message class: MPLAN - Messages for Maintenance Plan API

• Message number: 564

• Message text: The service order is not saved for call &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MPLAN564 - The service order is not saved for call &1 ?

  The SAP error message MPLAN564, which states "The service order is not saved for call &1," typically occurs in the context of service order management within SAP. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes:
  
  Incomplete Data: The service order may not have all the required data filled in. This could include missing mandatory fields or incomplete entries in the order.
  Status Issues: The service order might be in a status that does not allow it to be saved. For example, if the order is already completed or closed, it cannot be modified or saved.
  Authorization Issues: The user may not have the necessary authorizations to save the service order.
  Configuration Issues: There may be configuration settings in the system that prevent the saving of service orders under certain conditions.
  Dependencies on Other Objects: The service order might depend on other objects (like equipment or functional locations) that are not properly configured or are in an inconsistent state.
  
  Solutions:
  
  Check Required Fields: Review the service order for any missing mandatory fields. Ensure that all necessary information is filled out correctly.
  Review Order Status: Check the status of the service order. If it is in a status that does not allow saving, you may need to change its status or create a new order.
  Authorization Check: Ensure that the user has the appropriate authorizations to create or modify service orders. This may require coordination with your SAP security team.
  Configuration Review: Consult with your SAP configuration team to ensure that the settings related to service orders are correctly configured.
  Check Dependencies: Verify that all related objects (like equipment, functional locations, etc.) are correctly set up and in a valid state.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) to navigate service orders effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to MPLAN564. SAP Notes can provide specific guidance or fixes for known problems.
  Documentation: Refer to SAP documentation or help files for detailed information on service order management and troubleshooting common issues.
  
  If the problem persists after checking these areas, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.