How To Fix MN802 - File & cannot be opened

SAP Error Message - Details

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 802

• Message text: File & cannot be opened

What causes this issue?

The system cannot open file &V1&.
The relevant operating system message (if one is available) is "&V2&".
Possible reasons:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The path or file name is incorrect.
The file is being processed by another user.

System Response

Processing is not possible.

How to fix this error?

Please check the path and file names. Maybe no disk has been inserted.
Check your use of upper- and lower-case letters. Please note that path
specifications are dependent on the type of application server and
front end. Always specify the full path.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MN802 - File & cannot be opened ?

  The SAP error message MN802, which states "File & cannot be opened," typically occurs when the system is unable to access or open a specified file. This can happen for several reasons, and understanding the cause is essential for finding a solution. Here are some common causes and their corresponding solutions:
  Causes:
  
  File Path Issues: The specified file path may be incorrect or the file may not exist in the specified location.
  File Permissions: The user or the SAP system may not have the necessary permissions to access the file.
  File Locking: The file may be locked by another process or user, preventing access.
  Network Issues: If the file is located on a network drive, there may be connectivity issues or the network drive may not be accessible.
  File Format: The file format may not be supported or recognized by the SAP system.
  SAP Configuration: There may be configuration issues within the SAP system that prevent file access.
  
  Solutions:
  
  Verify File Path: Check the file path specified in the error message to ensure it is correct. Make sure the file exists in that location.
  Check Permissions: Ensure that the user or the SAP system has the necessary permissions to read or write to the file. You may need to adjust file permissions or consult with your system administrator.
  Close Other Applications: If the file is locked, try closing any applications that may be using the file or ask the user who has it open to close it.
  Network Connectivity: If the file is on a network drive, check your network connection and ensure that the drive is accessible. You may need to reconnect to the network or remap the drive.
  File Format Compatibility: Ensure that the file format is compatible with the SAP application you are using. If necessary, convert the file to a supported format.
  SAP Configuration: Review the SAP configuration settings related to file handling. Consult with your SAP Basis team if you suspect configuration issues.
  
  Additional Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the MN802 error. SAP frequently updates its knowledge base with solutions for common problems.
  Logs and Traces: Review system logs and traces for more detailed error messages that may provide additional context for the issue.
  User Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP's customer support for further assistance.
  
  By systematically checking these potential causes and applying the corresponding solutions, you should be able to resolve the MN802 error in SAP.