How To Fix MN663 - Database inconsistency (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 663

• Message text: Database inconsistency (internal error)

What causes this issue?

An internal error occurred. Inconsistent data was found in the
settlement index (EBOX) and the document conditions. This is probably
due to a program error.

System Response

Processing is terminated.

How to fix this error?

Contact your system administration.

Procedure for System Administrators

Contact SAP. Condition record number &V2& for settlement document &V1&
in table EBOX does not match condition number &V3& in document
condition &V4&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MN663 - Database inconsistency (internal error) ?

  The SAP error message MN663, which indicates a "Database inconsistency (internal error)," typically arises from issues related to data integrity within the SAP system. This error can occur in various contexts, such as during the execution of transactions, data updates, or when accessing certain reports.
  Causes:
  
  Data Corruption: There may be corrupted data in the database tables that the system is trying to access or manipulate.
  Inconsistent Data: The data in the database may not conform to the expected structure or relationships, leading to inconsistencies.
  Failed Updates: Previous updates or transactions may not have completed successfully, leaving the database in an inconsistent state.
  Custom Code Issues: Custom ABAP code or enhancements may inadvertently cause inconsistencies if they do not handle data correctly.
  Database Locking Issues: If multiple processes are trying to access or modify the same data simultaneously, it can lead to inconsistencies.
  
  Solutions:
  
  Check Database Consistency: Use transaction codes like SE14 (Database Utility) to check and repair database inconsistencies. This tool can help identify and fix issues in database tables.
  Run Consistency Checks: Execute consistency checks for specific modules or applications that may be affected. This can often be done through standard SAP reports or transactions.
  Review Custom Code: If the error is triggered by custom ABAP code, review the code for potential issues and ensure it adheres to best practices for data handling.
  Database Administration: Consult with your database administrator to check for any underlying database issues, such as corruption or locking problems.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the inconsistency.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, steps to reproduce, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE14 (Database Utility), SM21 (System Log), and ST22 (Dump Analysis) for troubleshooting.
  SAP Notes: Regularly check for updates and patches from SAP that may address known issues related to database inconsistencies.
  Backup and Recovery: Ensure that you have a robust backup and recovery strategy in place to restore data in case of severe inconsistencies or corruption.
  
  By following these steps, you should be able to diagnose and resolve the MN663 error effectively.