How To Fix MN528 - Normal update of supplier business volumes missing

SAP Error Message - Details

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 528

• Message text: Normal update of supplier business volumes missing

What causes this issue?

The condition is included in the document conditions of item &V2& of
document &V1&.
Translation: &V3& = purch. doc., supplier billing doc., settlement
document
However, the normal updating of the business volumes (in the case of
purchasing documents, at the time of PO/scheduling agreement, goods
receipt, or invoice verification, in the case of supplier billing
documents, settlement documents, when the document is released to
Accounting) has not been carried out.

System Response

The program assumes that the update is missing and will carry it out.

How to fix this error?

In particular, note any further messages concerning this document or
document item. Usually, an error message prevented the update from being
carried out as normal. PO items may have been changed, e.g. pricing date
changed.
The system logs all updates that have been carried out in an index.
Although the update should have already been carried out, the relevant
index entry is missing. The system therefore assumes that the missing
update must be carried out.
Check that the business volume data for the arrangement is correct.
If necessary, contact your R/3 system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MN528 - Normal update of supplier business volumes missing ?

  The SAP error message MN528, which states "Normal update of supplier business volumes missing," typically occurs in the context of the Materials Management (MM) module, particularly when dealing with supplier evaluations or business volume updates. This error indicates that the system is unable to find the necessary data to update the supplier's business volumes, which can affect reporting and evaluations.
  Causes:
  
  Missing Data: The most common cause is that the necessary data for the supplier's business volumes is missing or not properly recorded in the system.
  Incorrect Configuration: There may be configuration issues in the supplier evaluation settings or in the related modules that prevent the update from occurring.
  Timing Issues: The error may occur if the update is attempted before the relevant transactions have been posted or if there is a delay in data processing.
  Authorization Issues: Lack of proper authorization to access or update supplier data can also lead to this error.
  Batch Jobs: If the update is supposed to happen through a batch job, the job may not have run successfully or may have been scheduled incorrectly.
  
  Solutions:
  
  Check Data Entries: Verify that all necessary transactions related to the supplier have been entered correctly. This includes purchase orders, goods receipts, and invoices.
  Review Configuration: Ensure that the supplier evaluation configuration is set up correctly in the system. This includes checking the settings for business volume updates.
  Run Batch Jobs: If the update is supposed to occur through a batch job, check the job status and ensure it has run successfully. If not, you may need to manually trigger the job or troubleshoot any issues with it.
  Authorization Check: Ensure that the user attempting to perform the update has the necessary authorizations to access and modify supplier data.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME2N (Purchase Orders by Supplier), ME3L (Outline Agreements by Vendor), and ME1M (Vendor Master Records) to analyze supplier data.
  Supplier Evaluation: Understand the criteria and metrics used for supplier evaluation in your organization, as this can help in identifying what data might be missing.
  Documentation: Refer to SAP documentation or help guides related to supplier evaluations and business volume updates for more detailed instructions and best practices.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.