How To Fix MN462 - Settlement data from user exit inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 462

• Message text: Settlement data from user exit inconsistent

What causes this issue?

The settlement data taken from a user exit at plant level is
inconsistent with the data at tax code level.
In the case of a fixed tax code, the sum of the fields "Scale basis",
"Condition basis", "Rebate income" (3 fields) and "Provisions for
rebate income" (4 fields) covering all relevant plants must agree with
the values for this tax code.
This is not the case.

System Response

Settlement accounting with regard to the condition record, and thus for
rebate arrangement &V3&, is not possible.

How to fix this error?

The programming in enhancement LWBON003, function module
EXIT_SAPLWN01_003, of function group XWNX must be changed.
Please check the data in the structures T_SETTLEMENT_VALUES_WERKS and
T_SETTLEMENT_VALUES_MWSKZ.
If necessary, please contact the person responsible in your enterprise.
The affected condition record has the (internal) number &V1&, item
number &V2&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MN462 - Settlement data from user exit inconsistent ?

  The SAP error message MN462, which states "Settlement data from user exit inconsistent," typically occurs during the settlement process in SAP, particularly in the context of internal orders, projects, or other cost objects. This error indicates that there is a mismatch or inconsistency in the data that has been processed through a user exit, which is a point in the SAP system where custom code can be executed.
  Causes:
  
  Custom Code Issues: If there is a user exit implemented that modifies settlement data, it may not be handling the data correctly, leading to inconsistencies.
  Data Integrity Issues: There may be issues with the data being processed, such as missing or incorrect entries in the database tables related to the settlement.
  Configuration Errors: Incorrect configuration settings in the settlement profile or related settings can lead to inconsistencies.
  Version Mismatch: If there are different versions of the user exit code being used in different environments (e.g., development vs. production), this can lead to inconsistencies.
  
  Solutions:
  
  Review User Exit Code: Check the custom code in the user exit that is being executed during the settlement process. Ensure that it is correctly handling the data and not introducing inconsistencies.
  Check Data Consistency: Use transaction codes like SE16 or SE11 to check the relevant database tables for any inconsistencies or missing data. Ensure that all necessary entries are present and correct.
  Debugging: If you have access to the development environment, you can debug the settlement process to identify where the inconsistency is occurring. This may involve setting breakpoints in the user exit code.
  Configuration Review: Review the configuration settings related to the settlement process to ensure they are set up correctly. This includes checking the settlement profile and any related settings.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  Consult Documentation: Review the SAP documentation related to the settlement process and user exits to ensure that you are following best practices.
  
  Related Information:
  
  User Exits: User exits are enhancements that allow you to add custom functionality to standard SAP applications without modifying the original code. They are often used to implement business-specific logic.
  Settlement Process: The settlement process in SAP is used to allocate costs from cost objects (like internal orders or projects) to other cost objects or to financial accounts.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KO88 (Order Settlement) or KOB1 (Order Line Items) to analyze the settlement data and identify issues.
  
  If the problem persists after following these steps, it may be beneficial to engage with SAP support or a consultant who specializes in SAP financial processes for further assistance.