How To Fix MN221 - Credit memo (supplier billing document) created


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MN - Message class for subsequent settlement (Purchasing)

  • Message number: 221

  • Message text: Credit memo (supplier billing document) created

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message MN221 - Credit memo (supplier billing document) created ?

    The SAP error message MN221 indicates that a credit memo (supplier billing document) has been created. This message typically arises in the context of invoice verification or when processing supplier invoices and credit memos in the SAP system. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Credit Memo Creation: The error message MN221 is informational and indicates that a credit memo has been successfully created for a supplier billing document. This is not necessarily an error but rather a notification that a credit memo has been generated.
    2. Invoice Verification Process: It may occur during the invoice verification process when a credit memo is issued to adjust the original invoice amount due to returns, discounts, or other adjustments.

    Solution:

    Since MN221 is an informational message rather than an error, there may not be a need for a solution unless the credit memo was not intended. However, if you need to address the situation, consider the following steps:

    1. Review the Credit Memo: Check the details of the credit memo created to ensure it aligns with your expectations. You can do this by navigating to the relevant transaction (e.g., MIRO for invoice verification).
    2. Verify Document Flow: Ensure that the document flow is correct and that the credit memo is linked to the appropriate supplier invoice.
    3. Adjustments: If the credit memo was created in error, you may need to reverse it or create a new document to correct the situation.
    4. Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling credit memos and supplier billing documents.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as MIRO (Invoice Verification), MR8M (Cancel Invoice Document), and MIGO (Goods Movement) for managing invoices and credit memos.
    • SAP Notes: Check SAP Notes for any updates or specific guidance related to credit memo processing and error messages.
    • User Roles: Ensure that users involved in the process have the appropriate roles and authorizations to create and manage credit memos.
    • Training: Consider training sessions for users involved in invoice processing to minimize errors and improve understanding of the credit memo process.

    If you encounter further issues or specific scenarios related to this message, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional insights.

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