How To Fix MMPUR_SPROC037 - You cannot use product type group 'Service' as confirmations are expected

SAP Error Message - Details

• Message type: E = Error

• Message class: MMPUR_SPROC - Message class for service procurement

• Message number: 037

• Message text: You cannot use product type group 'Service' as confirmations are expected

What causes this issue?

You have entered a confirmation control key for the purchase order item.
The system does not support confirmations for purchase order items for
services. Therefore, you cannot use the product type group "Service (2)"
.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You have two options:
You can change the product type group.
You can clear the confirmation control key.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MMPUR_SPROC037 - You cannot use product type group 'Service' as confirmations are expected ?

  The SAP error message MMPUR_SPROC037 indicates that there is an issue related to the use of a product type group classified as 'Service' in the context of confirmations. This error typically arises in the procurement process when the system expects confirmations for a product type that is not compatible with the service type.
  Cause:
  The error occurs because:
  
  Service Product Type: The system is trying to process a service-related product type, but confirmations (like goods receipt or service entry sheet) are expected for this type of product.
  Configuration Issues: There may be a configuration issue in the material master or purchasing info records that incorrectly associates a service product type with a process that requires confirmations.
  Document Type Settings: The document type settings in the purchasing module may not be correctly configured to handle services.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Material Master:
  
  Go to the material master record for the service in question and ensure that it is correctly classified as a service and that the relevant settings are appropriate for service procurement.
  
  
  
  Review Purchasing Info Records:
  
  Check the purchasing info records associated with the service. Ensure that they are set up correctly and that they do not expect confirmations if they are meant to be services.
  
  
  
  Adjust Document Type Settings:
  
  Review the settings for the document types used in the procurement process. Ensure that the document type for services does not require confirmations if that is not intended.
  
  
  
  Consult Configuration:
  
  If you have access to the configuration settings, check the settings in SPRO (SAP Customizing Implementation Guide) under the relevant sections for purchasing and services. Ensure that the settings align with your business processes.
  
  
  
  User Training:
  
  Ensure that users involved in the procurement process are trained on how to handle service procurement correctly, including the expectations for confirmations.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling service confirmations.
  
  
  
  Related Information:
  
  Service Entry Sheets: Understand how service entry sheets work in SAP and how they relate to confirmations.
  Material Types: Familiarize yourself with the different material types in SAP and their implications for procurement processes.
  SAP Documentation: Refer to SAP Help documentation for detailed information on service procurement and error handling.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP MM (Materials Management) for further assistance.