How To Fix MMPUR_PR_APPRVL_COMP009 - Attachment cannot be downloaded; please contact your key user

SAP Error Message - Details

• Message type: E = Error

• Message class: MMPUR_PR_APPRVL_COMP - Approval Completion for Purchase Requisition

• Message number: 009

• Message text: Attachment cannot be downloaded; please contact your key user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MMPUR_PR_APPRVL_COMP009 - Attachment cannot be downloaded; please contact your key user ?

  The SAP error message MMPUR_PR_APPRVL_COMP009 indicates that there is an issue with downloading an attachment related to a purchase requisition (PR) approval process. This error typically arises in the context of SAP's Materials Management (MM) module, particularly when users are trying to access documents or attachments linked to purchase requisitions.
  Cause:
  
  Authorization Issues: The user may not have the necessary permissions to access the attachment.
  Document Storage Issues: The attachment may not be stored correctly in the system, or the document management system (DMS) may not be configured properly.
  Technical Issues: There could be a technical glitch or a problem with the SAP system itself, such as a missing or corrupted file.
  Configuration Issues: The system may not be configured to allow attachments for the specific document type or process.
  
  Solution:
  
  Check User Permissions: Ensure that the user has the appropriate authorizations to view and download attachments. This may involve checking roles and permissions in the SAP system.
  Verify Document Storage: Check if the attachment is correctly stored in the system. If the document is missing, it may need to be re-uploaded.
  Consult with Key User: Since the error message suggests contacting a key user, reach out to the designated key user or system administrator for assistance. They may have the necessary access to troubleshoot the issue further.
  Technical Support: If the issue persists, it may be necessary to involve SAP support or your internal IT team to investigate any underlying technical problems.
  Review Configuration: Ensure that the system is configured correctly for handling attachments in the purchase requisition approval process.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  Documentation: Review SAP documentation related to document management and attachment handling in the MM module.
  User Training: Ensure that users are trained on how to properly upload and access attachments within the SAP system to minimize future issues.
  
  By following these steps, you should be able to identify and resolve the issue related to the MMPUR_PR_APPRVL_COMP009 error message.