How To Fix MMPUR_PR_APPRVL_COMP003 - Workflow cannot be trigged; please contact your key user

SAP Error Message - Details

• Message type: E = Error

• Message class: MMPUR_PR_APPRVL_COMP - Approval Completion for Purchase Requisition

• Message number: 003

• Message text: Workflow cannot be trigged; please contact your key user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MMPUR_PR_APPRVL_COMP003 - Workflow cannot be trigged; please contact your key user ?

  The SAP error message MMPUR_PR_APPRVL_COMP003 indicates that a workflow cannot be triggered, and it suggests contacting your key user for assistance. This error typically occurs in the context of the Purchase Requisition (PR) approval process within SAP's Materials Management (MM) module.
  Causes:
  
  Workflow Configuration Issues: The workflow for purchase requisition approval may not be properly configured in the SAP system.
  Missing Workflow Definitions: The necessary workflow definitions or tasks may not be activated or may be missing.
  Authorization Issues: The user attempting to trigger the workflow may not have the necessary authorizations to initiate the approval process.
  System Errors: There may be underlying system errors or inconsistencies that prevent the workflow from being triggered.
  Customizations: If there are custom workflows or modifications in place, they may not be functioning correctly.
  
  Solutions:
  
  
  Check Workflow Configuration:
  
  Ensure that the workflow for purchase requisition approval is correctly configured in the SAP system. This can be done by checking the workflow settings in transaction SWDD (Workflow Builder).
  
  
  
  Activate Workflow Definitions:
  
  Verify that the relevant workflow definitions are activated. You can check this in transaction SWU3 (Automatic Workflow Customizing) to ensure that all necessary settings are in place.
  
  
  
  Review Authorizations:
  
  Check the user’s authorizations to ensure they have the necessary permissions to trigger the workflow. This can be done by reviewing the user roles and authorizations in transaction SU01 (User Maintenance).
  
  
  
  Check for System Errors:
  
  Look for any system errors or logs that might provide more information about why the workflow cannot be triggered. You can check the workflow logs in transaction SWI1 (Work Item Selection) or SLG1 (Application Log).
  
  
  
  Consult Key User or SAP Support:
  
  Since the error message suggests contacting a key user, it may be beneficial to reach out to your organization's SAP key user or support team for further assistance. They may have more insights into specific configurations or customizations in your system.
  
  
  
  Testing:
  
  If changes are made to the workflow configuration or user authorizations, conduct tests to ensure that the workflow can be triggered successfully.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWDD: Workflow Builder
  SWU3: Automatic Workflow Customizing
  SU01: User Maintenance
  SWI1: Work Item Selection
  SLG1: Application Log
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on workflow configuration and troubleshooting.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.