How To Fix MMPUR_PR_APPRVL_COMP005 - Comments cannot be displayed; please contact your key user

SAP Error Message - Details

• Message type: E = Error

• Message class: MMPUR_PR_APPRVL_COMP - Approval Completion for Purchase Requisition

• Message number: 005

• Message text: Comments cannot be displayed; please contact your key user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MMPUR_PR_APPRVL_COMP005 - Comments cannot be displayed; please contact your key user ?

  The SAP error message MMPUR_PR_APPRVL_COMP005 typically indicates that there is an issue with displaying comments related to a purchase requisition (PR) approval process. This error can occur in the context of the SAP Materials Management (MM) module, particularly when users are trying to view or process purchase requisitions that have comments attached.
  Cause:
  
  Authorization Issues: The user may not have the necessary authorizations to view comments associated with the purchase requisition.
  Configuration Settings: There may be configuration settings in the SAP system that restrict the display of comments for certain user roles or in specific scenarios.
  Technical Issues: There could be a technical issue or bug in the SAP system that is preventing the comments from being displayed.
  Data Integrity Issues: The comments may not be properly linked to the purchase requisition due to data integrity issues.
  
  Solution:
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to view comments. This can be done by checking the user's role assignments and authorizations in the SAP system.
  Consult Key User: As the error message suggests, contact your key user or SAP support team. They can provide insights into whether this is a known issue and if there are any specific configurations that need to be adjusted.
  Review Configuration: If you have access, review the configuration settings related to purchase requisition approvals and comments. Ensure that there are no restrictions in place that would prevent comments from being displayed.
  System Logs: Check the system logs (transaction SLG1) for any related error messages or warnings that could provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates that resolve the issue.
  Technical Support: If the issue persists, consider reaching out to your IT department or SAP technical support for further investigation and resolution.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME51N (Create Purchase Requisition), ME52N (Change Purchase Requisition), and ME53N (Display Purchase Requisition) to navigate the purchase requisition process.
  User Training: Ensure that users are trained on how to properly use the purchase requisition system and understand the approval workflow.
  Documentation: Maintain documentation of any recurring issues and their resolutions to help streamline future troubleshooting efforts.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.