How To Fix MMPUR_PR_APPRVL_COMP002 - Purchase Requisition cannot be rejected; please contact your key user

SAP Error Message - Details

• Message type: E = Error

• Message class: MMPUR_PR_APPRVL_COMP - Approval Completion for Purchase Requisition

• Message number: 002

• Message text: Purchase Requisition cannot be rejected; please contact your key user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MMPUR_PR_APPRVL_COMP002 - Purchase Requisition cannot be rejected; please contact your key user ?

  The SAP error message MMPUR_PR_APPRVL_COMP002 indicates that a purchase requisition cannot be rejected due to certain conditions or settings in the system. This message typically arises during the approval process of a purchase requisition when an attempt is made to reject it, but the system prevents this action.
  Causes:
  
  Approval Workflow Configuration: The approval workflow for purchase requisitions may be configured in such a way that certain requisitions cannot be rejected once they reach a specific status or approval level.
  User Authorizations: The user attempting to reject the requisition may not have the necessary authorizations or roles assigned to perform this action.
  Status of the Purchase Requisition: The requisition may be in a status that does not allow rejection (e.g., already converted to a purchase order).
  Custom Logic or Enhancements: There may be custom logic or enhancements in place that restrict the rejection of certain requisitions based on specific criteria.
  
  Solutions:
  
  Check Approval Workflow: Review the approval workflow settings in the SAP system to understand the conditions under which a requisition can be rejected. This may involve consulting with the SAP Basis or Workflow team.
  User Authorizations: Ensure that the user has the appropriate authorizations to reject purchase requisitions. This may require checking the user's role assignments and authorizations in the system.
  Review Requisition Status: Check the status of the purchase requisition. If it has already been processed further (e.g., converted to a purchase order), it may not be possible to reject it. In such cases, consider other options like canceling the purchase order.
  Consult Key User or Support Team: Since the error message suggests contacting a key user, reach out to your organization's SAP key user or support team for assistance. They may have insights into specific configurations or business rules that apply to your organization.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on handling purchase requisition approvals and rejections.
  Documentation: Review SAP documentation related to purchase requisition workflows and approval processes for a better understanding of how these processes are managed in your system.
  Training: If this is a recurring issue, consider providing training for users involved in the purchase requisition process to ensure they understand the workflow and approval mechanisms in place.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.