How To Fix MMPUR_INTEGRATION_PO024 - Item with ID &1 and external ID &2 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: MMPUR_INTEGRATION_PO - Message class for Purchase Order integration

• Message number: 024

• Message text: Item with ID &1 and external ID &2 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MMPUR_INTEGRATION_PO024 - Item with ID &1 and external ID &2 not found ?

  The SAP error message MMPUR_INTEGRATION_PO024 indicates that the system is unable to find an item with the specified internal ID and external ID during a purchase order (PO) integration process. This error typically occurs in the context of integrating purchase orders between SAP and external systems or when processing purchase orders in SAP.
  Cause:
  
  
  Missing Data: The item with the specified internal ID (&1) and external ID (&2) does not exist in the system. This could be due to:
  
  The item was never created.
  The item was deleted or archived.
  There is a mismatch in the IDs being used (e.g., incorrect external ID).
  
  
  
  Integration Issues: If the error occurs during an integration process, it may be due to:
  
  Incorrect mapping of IDs between the external system and SAP.
  Data not being transferred correctly from the external system to SAP.
  
  
  
  Configuration Issues: There may be configuration issues in the integration settings that prevent the system from recognizing the item.
  
  
  Solution:
  
  
  Verify Item Existence:
  
  Check if the item with the specified internal ID and external ID exists in the SAP system. You can do this by using transaction codes like ME23N (Display Purchase Order) or ME22N (Change Purchase Order) to look for the item.
  
  
  
  Check External System:
  
  If the integration is involved, verify that the external system is sending the correct IDs and that the item exists in that system.
  
  
  
  Review Integration Configuration:
  
  Check the configuration settings for the integration between SAP and the external system. Ensure that the mapping of IDs is correct and that all necessary data is being transferred.
  
  
  
  Error Logs:
  
  Review any error logs or messages in the integration tool (like SAP PI/PO, if used) to identify any issues during the data transfer process.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific integration scenario you are working with. There may be specific guidelines or known issues that can help resolve the error.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: ME23N, ME22N, ME21N (for purchase orders).
  Integration Tools: SAP PI/PO, SAP Cloud Platform Integration (CPI), or any middleware being used for integration.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.