How To Fix MM712 - Filtered out entries of blocked customers/vendors are deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: MM - Messages for material master maintenance and Customizing

• Message number: 712

• Message text: Filtered out entries of blocked customers/vendors are deleted

What causes this issue?

You want to display or change data for customers or vendors. The master
data for the customer or vendor may include personal data and is
blocked.

System Response

The system does not display any data related to the customer or vendor
to protect personal data, and you cannot change data for this customer
or vendor. This data will be deleted when you next save.

How to fix this error?

If you are sure that you want to display or change data for the customer
or vendor, use transaction <DS><DS:TRAN.BUP_REQ_UNBLK>BUP_REQ_UNBLK
</></> to request unblocking.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MM712 - Filtered out entries of blocked customers/vendors are deleted ?

  The SAP error message "MM712 Filtered out entries of blocked customers/vendors are deleted" typically occurs in the context of materials management (MM) when there are issues related to blocked vendors or customers in the system. This message indicates that the system has filtered out and deleted entries related to vendors or customers that are marked as blocked, which can affect transactions and processes involving those entities.
  Cause:
  
  Blocked Vendors/Customers: The primary cause of this error is that the system is trying to process transactions involving vendors or customers that have been marked as blocked. This can happen during various processes, such as purchasing, invoicing, or payment processing.
  Data Integrity Issues: There may be inconsistencies in the master data, where blocked vendors/customers are still referenced in transactions.
  Configuration Settings: Certain configuration settings in the SAP system may lead to the filtering out of blocked entries during specific operations.
  
  Solution:
  
  
  Review Blocked Status: Check the status of the vendors or customers involved in the transaction. If they are blocked, determine if they should remain blocked or if they need to be unblocked for the transaction to proceed.
  
  You can check the vendor/customer status in the relevant master data transaction (e.g., MK03 for vendors, XD03 for customers).
  
  
  
  Update Master Data: If the vendor/customer should not be blocked, update their status to unblocked. This can be done through the appropriate transaction codes (e.g., MK02 for vendors, XD02 for customers).
  
  
  Check Transaction Data: Review the transaction data to ensure that it does not reference blocked vendors/customers. If necessary, update the transaction to reference active vendors/customers.
  
  
  Configuration Review: If the issue persists, review the configuration settings related to vendor/customer blocking in the SAP system. Ensure that the settings align with your business processes and requirements.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on handling blocked vendors/customers and related error messages.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing vendor/customer master data (e.g., MK01, MK02, MK03, XD01, XD02, XD03).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions.
  User Authorization: Ensure that you have the necessary authorizations to view and modify vendor/customer master data.
  Testing: After making changes, conduct tests to ensure that the issue is resolved and that transactions can proceed without errors.
  
  By following these steps, you should be able to address the error message and ensure that your transactions involving vendors and customers are processed correctly.