How To Fix MM710 - List contains blocked customers or vendors

SAP Error Message - Details

• Message type: E = Error

• Message class: MM - Messages for material master maintenance and Customizing

• Message number: 710

• Message text: List contains blocked customers or vendors

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MM710 - List contains blocked customers or vendors ?

  The SAP error message MM710, which states "List contains blocked customers or vendors," typically occurs in the context of materials management or procurement processes when you attempt to perform an action involving customers or vendors that are marked as blocked in the system. This can happen during various transactions, such as creating purchase orders, processing invoices, or generating reports.
  Cause:
  The error is triggered when the system detects that one or more of the customers or vendors involved in the transaction are blocked. This blocking can occur for several reasons, including:
  
  Credit Issues: The customer or vendor may have exceeded their credit limit or have outstanding payments.
  Quality Issues: The vendor may have been flagged for quality issues or non-compliance with standards.
  Administrative Reasons: The vendor or customer may be temporarily blocked for administrative reasons, such as a change in business status or a review process.
  Master Data Maintenance: The vendor or customer master data may have been updated to reflect a blocked status.
  
  Solution:
  To resolve the MM710 error, you can take the following steps:
  
  
  Check Vendor/Customer Status:
  
  Go to the vendor or customer master data in SAP (transaction codes like XK03 for vendors or XD03 for customers).
  Check the status of the vendor or customer to see if they are marked as blocked.
  
  
  
  Unblock the Vendor/Customer:
  
  If you have the necessary permissions, you can unblock the vendor or customer by editing their master data (transaction codes XK02 for vendors or XD02 for customers).
  Ensure that the reason for blocking is addressed before unblocking.
  
  
  
  Consult with Relevant Departments:
  
  If you do not have the authority to unblock, consult with the finance or procurement department to understand the reason for the block and to seek approval for unblocking.
  
  
  
  Review Transaction Details:
  
  Ensure that the transaction you are trying to perform is valid and that you are using the correct vendor or customer information.
  
  
  
  Check for Related Documents:
  
  Sometimes, there may be related documents (like open purchase orders or invoices) that are causing the block. Review these documents for any issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XK03 - Display Vendor
  XD03 - Display Customer
  XK02 - Change Vendor
  XD02 - Change Customer
  
  
  
  Blocking Reasons: Familiarize yourself with the common reasons for blocking vendors/customers in your organization, as these can vary based on internal policies.
  
  
  User Roles and Permissions: Ensure that you have the appropriate roles and permissions to view and modify vendor/customer master data.
  
  
  Documentation: Refer to your organization's SAP documentation or guidelines for handling blocked vendors/customers, as there may be specific procedures to follow.
  
  
  By following these steps, you should be able to identify the cause of the MM710 error and take appropriate action to resolve it.