How To Fix MM247 - The service level & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: MM - Messages for material master maintenance and Customizing

• Message number: 247

• Message text: The service level & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MM247 - The service level & does not exist ?

  The SAP error message MM247, which states "The service level & does not exist," typically occurs in the context of materials management, particularly when dealing with service levels in purchasing or inventory management. This error indicates that the system is unable to find a specified service level in the configuration.
  Cause:
  
  Missing Service Level Configuration: The service level you are trying to use has not been defined in the system.
  Incorrect Input: The service level code entered may be incorrect or misspelled.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings related to service levels.
  
  Solution:
  
  
  Check Service Level Configuration:
  
  Navigate to the configuration settings for service levels in SAP. This can typically be found in the IMG (Implementation Guide) under:
  
  Materials Management ? Purchasing ? Define Service Levels.
  
  
  Ensure that the service level you are trying to use is defined and active.
  
  
  
  Verify Input:
  
  Double-check the service level code you are entering. Make sure it matches exactly with what is defined in the system, including case sensitivity.
  
  
  
  Create or Update Service Level:
  
  If the service level does not exist, you may need to create it. Use the appropriate transaction code (like SPRO) to add a new service level.
  If it exists but is inactive or incorrectly configured, update it accordingly.
  
  
  
  Check Master Data:
  
  Review the relevant master data (like vendor master, material master, etc.) to ensure that the service level is correctly assigned where necessary.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on service levels and their configuration.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO for configuration, MM02 for material master changes, or ME21N for creating purchase orders to see if the service level is being referenced correctly.
  User Authorizations: Ensure that you have the necessary authorizations to view or modify service level configurations.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to service levels or this error message.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in materials management.