How To Fix MI_SYNCSERVICE522 - Received data could not be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: MI_SYNCSERVICE - Messages for the MI SyncService

• Message number: 522

• Message text: Received data could not be saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MI_SYNCSERVICE522 - Received data could not be saved ?

  The SAP error message MI_SYNCSERVICE522, which states "Received data could not be saved," typically occurs in the context of Mobile Infrastructure (MI) or Mobile Data Management (MDM) when there is an issue with the synchronization of data between the mobile device and the SAP backend system. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Data Format Issues: The data being sent from the mobile device may not conform to the expected format or structure required by the SAP system.
  Validation Errors: The data may fail validation checks in the backend system, such as mandatory fields being empty or incorrect data types.
  Authorization Issues: The user may not have the necessary permissions to save the data in the SAP system.
  Network Issues: Connectivity problems between the mobile device and the SAP backend can lead to incomplete or corrupted data transmission.
  Configuration Errors: There may be misconfigurations in the Mobile Infrastructure settings or in the backend system that prevent data from being saved.
  Database Constraints: Constraints in the database, such as unique keys or foreign key constraints, may prevent the data from being saved.
  
  Solutions:
  
  Check Data Format: Ensure that the data being sent from the mobile device is in the correct format and adheres to the expected structure.
  Review Validation Rules: Check the validation rules in the backend system to ensure that all required fields are populated and that the data types are correct.
  Verify User Permissions: Ensure that the user account being used for synchronization has the necessary authorizations to perform the save operation.
  Test Network Connectivity: Check the network connection between the mobile device and the SAP backend to ensure that it is stable and reliable.
  Review Configuration Settings: Verify the configuration settings in the Mobile Infrastructure and the backend system to ensure they are correctly set up for data synchronization.
  Check Database Constraints: Review the database constraints to ensure that the data being saved does not violate any constraints.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to MI_SYNCSERVICE522 for any specific patches or updates that may address this issue.
  Logs and Traces: Review logs and traces in both the mobile application and the SAP backend to gather more information about the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to the official SAP documentation for Mobile Infrastructure and Mobile Data Management for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.