How To Fix MI_SYNCSERVICE524 - Received time set to &1

SAP Error Message - Details

• Message type: E = Error

• Message class: MI_SYNCSERVICE - Messages for the MI SyncService

• Message number: 524

• Message text: Received time set to &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MI_SYNCSERVICE524 - Received time set to &1 ?

  The SAP error message MI_SYNCSERVICE524, which states "Received time set to &1," typically relates to issues with the synchronization of time settings in the SAP system, particularly in the context of Mobile Infrastructure (MI) or mobile applications.
  Cause:
  
  Time Synchronization Issues: The error often arises when there is a discrepancy between the time settings of the mobile device and the SAP server. This can happen if the device's clock is not synchronized with the server's clock.
  Network Latency: Delays in network communication can also lead to time-related errors, especially if timestamps are being used for synchronization.
  Configuration Errors: Incorrect configuration settings in the mobile application or the SAP backend can lead to this error.
  
  Solution:
  
  Check Device Time Settings: Ensure that the time and date settings on the mobile device are correct and synchronized with a reliable time source (e.g., NTP server).
  Server Time Settings: Verify that the SAP server's time settings are accurate and synchronized with the same time source as the mobile device.
  Network Configuration: Check for any network issues that might be causing delays in communication between the mobile device and the SAP server.
  Update Mobile Application: Ensure that the mobile application is up to date, as updates may contain fixes for known issues.
  Review Configuration: Check the configuration settings in the SAP Mobile Infrastructure and ensure they are set correctly for time synchronization.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that address this specific error message. SAP frequently updates its documentation with solutions for known issues.
  Logs and Traces: Review logs and traces from both the mobile device and the SAP server to gather more context about the error and identify any underlying issues.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By addressing the time synchronization issues and ensuring proper configuration, you should be able to resolve the MI_SYNCSERVICE524 error.