How To Fix MI_SYNCSERVICE520 - Supress download is set to &1

SAP Error Message - Details

• Message type: E = Error

• Message class: MI_SYNCSERVICE - Messages for the MI SyncService

• Message number: 520

• Message text: Supress download is set to &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MI_SYNCSERVICE520 - Supress download is set to &1 ?

  The SAP error message "MI_SYNCSERVICE520: Suppress download is set to &1" typically occurs in the context of Mobile Infrastructure (MI) or Mobile Data Management (MDM) when there is an issue with data synchronization between the mobile device and the SAP backend system. The message indicates that the download of data has been suppressed due to a configuration setting.
  Cause:
  The error message is triggered when the synchronization service is configured to suppress downloads. This can happen for several reasons, including:
  
  Configuration Settings: The mobile application or the synchronization service may have been configured to suppress downloads intentionally, possibly due to performance considerations or data management policies.
  User Permissions: The user may not have the necessary permissions to download the data.
  Data Filters: There may be filters applied that prevent certain data from being downloaded to the mobile device.
  Network Issues: Connectivity problems may also lead to the suppression of downloads.
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  
  Check Configuration Settings:
  
  Review the configuration settings for the mobile application and the synchronization service. Ensure that the "suppress download" option is set to the desired value (usually it should be set to '0' or 'false' to allow downloads).
  
  
  
  User Permissions:
  
  Verify that the user has the necessary permissions to access and download the required data. This may involve checking user roles and authorizations in the SAP system.
  
  
  
  Review Data Filters:
  
  Check if there are any filters applied that might be preventing the download of specific data. Adjust the filters as necessary to allow the required data to be downloaded.
  
  
  
  Network Connectivity:
  
  Ensure that the mobile device has a stable internet connection. If there are network issues, resolve them to allow for successful synchronization.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources related to Mobile Infrastructure or Mobile Data Management for specific guidance on configuration and troubleshooting.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration and version.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Mobile Infrastructure Documentation: Review the official SAP documentation for Mobile Infrastructure or Mobile Data Management for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to allow data downloads successfully.