How To Fix MI_AUTH001 - Enter the mobile client or user

SAP Error Message - Details

• Message type: E = Error

• Message class: MI_AUTH - MI Authorization Messages

• Message number: 001

• Message text: Enter the mobile client or user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MI_AUTH001 - Enter the mobile client or user ?

  The SAP error message MI_AUTH001: Enter the mobile client or user typically occurs in the context of SAP Mobile Platform or SAP Fiori applications when there is an issue with user authentication or mobile client identification. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Mobile Client/User Information: The error indicates that the system requires either a mobile client ID or a user ID to proceed with the authentication process.
  Configuration Issues: There may be misconfigurations in the mobile application settings or the backend system that prevent the identification of the user or mobile client.
  Session Expiry: The session may have expired, leading to the requirement for re-authentication.
  Network Issues: Connectivity problems can also lead to this error if the mobile client cannot communicate with the backend.
  
  Solutions:
  
  Check User Credentials: Ensure that the user ID and password are correctly entered. If using a mobile client, ensure that the client ID is also provided.
  Configuration Review: 
  
  Verify the configuration settings in the SAP Mobile Platform or Fiori application.
  Ensure that the mobile client is properly registered and configured in the system.
  
  
  Session Management: If the session has expired, try logging out and logging back in to refresh the session.
  Network Connectivity: Check the network connection to ensure that the mobile device can reach the SAP backend services.
  Update Mobile Application: Ensure that the mobile application is up to date. Sometimes, bugs in older versions can lead to authentication issues.
  Consult Logs: Check the application logs for more detailed error messages that can provide insights into what might be going wrong.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific mobile platform or application you are using for detailed configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Support Tickets: If the issue persists, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to resolve the MI_AUTH001 error and successfully authenticate the mobile client or user.