How To Fix MI_AUTH002 - The combination of user and client is not correct


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MI_AUTH - MI Authorization Messages

  • Message number: 002

  • Message text: The combination of user and client is not correct

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message MI_AUTH002 - The combination of user and client is not correct ?

    The SAP error message MI_AUTH002 indicates that there is an issue with the combination of the user and client in the SAP system. This error typically occurs during the authentication process when a user attempts to log in to the SAP system.

    Cause:

    1. Incorrect User Credentials: The user ID or password entered may be incorrect.
    2. Client Not Assigned: The user may not be assigned to the client they are trying to log into.
    3. User Lock: The user account may be locked or inactive.
    4. Client-Specific Settings: The user may not have the necessary authorizations or roles assigned in the specific client.
    5. User Master Record Issues: There may be issues with the user master record in the SAP system.

    Solution:

    1. Verify User Credentials: Ensure that the user ID and password are entered correctly. Check for any typos or case sensitivity.
    2. Check User Assignment: Confirm that the user is assigned to the correct client. You can do this by checking the user master record in transaction SU01.
    3. Unlock User Account: If the user account is locked, it can be unlocked by an administrator using transaction SU01 or SU10 (for mass changes).
    4. Review Authorizations: Ensure that the user has the necessary authorizations and roles assigned for the client they are trying to access. This can be checked in transaction PFCG.
    5. Check User Master Record: Review the user master record for any inconsistencies or missing information. Ensure that the user is active and properly configured.
    6. Client-Specific Settings: If the user is supposed to have access to multiple clients, ensure that the user is set up correctly in each client.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • SU10: Mass User Maintenance
      • PFCG: Role Maintenance
    • User Locking: If a user is locked, it may be due to multiple failed login attempts. The system may lock the user for security reasons.
    • Client: In SAP, a client is a self-contained unit with separate master records and its own set of tables. Each client can have different users and authorizations.
    • Authorization Issues: If the user does not have the necessary authorizations, they may not be able to log in or perform certain actions within the client.

    If the issue persists after checking the above points, it may be necessary to consult with your SAP Basis team or system administrator for further investigation.

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