How To Fix MEDCM020 - Not possible to delete version due to unprocessed message

SAP Error Message - Details

• Message type: E = Error

• Message class: MEDCM - DCM Message Class "Version in Purchasing"

• Message number: 020

• Message text: Not possible to delete version due to unprocessed message

What causes this issue?

You wish to delete a version.
However, at least one unprocessed message still exists.

System Response

The version will not be deleted.

How to fix this error?

First delete any still-unprocessed messages. Then delete the version.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MEDCM020 - Not possible to delete version due to unprocessed message ?

  The SAP error message MEDCM020 indicates that a version cannot be deleted because there are unprocessed messages associated with it. This typically occurs in the context of SAP's message handling system, particularly in areas like logistics or production planning where versions of data (like master data or configuration) are managed.
  Cause:
  The primary cause of this error is that there are messages in the system that have not been processed or acknowledged. These messages could be related to various operations, such as:
  
  Incomplete transactions that are still pending.
  Messages that are stuck in a queue due to errors or other issues.
  Dependencies on other processes that have not been completed.
  
  Solution:
  To resolve the MEDCM020 error, you can follow these steps:
  
  
  Check for Unprocessed Messages:
  
  Use transaction codes like SMQ1 (for outbound queues) or SMQ2 (for inbound queues) to check for any messages that are stuck or unprocessed.
  Review the messages for any errors or issues that need to be addressed.
  
  
  
  Process or Delete Messages:
  
  If the messages are valid and need to be processed, ensure that they are processed correctly.
  If the messages are no longer needed or are erroneous, you may choose to delete them from the queue.
  
  
  
  Check Dependencies:
  
  Ensure that all dependent processes or transactions related to the version you are trying to delete have been completed successfully.
  
  
  
  Retry Deletion:
  
  After addressing the unprocessed messages, attempt to delete the version again.
  
  
  
  Consult Logs:
  
  If the issue persists, check the application logs (transaction SLG1) for any additional error messages or details that could provide insight into the problem.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SMQ1/SMQ2: Monitor queues for messages.
  SLG1: View application logs for error details.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Documentation:
  
  Review SAP documentation related to message handling and version management for more context on how these systems interact.
  
  
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the MEDCM020 error, allowing you to delete the version as needed.