How To Fix ME584 - Customers in requisition and outline agreement differ

SAP Error Message - Details

• Message type: E = Error

• Message class: ME - Purchasing: General Messages

• Message number: 584

• Message text: Customers in requisition and outline agreement differ

Self-Explanatory Message

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• What is the cause and solution for SAP error message ME584 - Customers in requisition and outline agreement differ ?

  The SAP error message ME584 ("Customers in requisition and outline agreement differ") typically occurs when there is a mismatch between the customer specified in a purchase requisition and the customer associated with the outline agreement (such as a contract or scheduling agreement) that you are trying to reference. This can happen in scenarios where a purchase requisition is created for a specific customer, but the outline agreement is linked to a different customer.
  Cause:
  
  Customer Mismatch: The customer specified in the purchase requisition does not match the customer in the outline agreement.
  Incorrect Outline Agreement: The outline agreement may not be intended for the customer in the requisition.
  Data Entry Errors: There may be typographical errors or incorrect data entry when creating the requisition or outline agreement.
  
  Solution:
  To resolve the ME584 error, you can take the following steps:
  
  
  Verify Customer Information:
  
  Check the customer specified in the purchase requisition. Ensure that it is the correct customer for the intended purchase.
  Review the outline agreement to confirm the customer it is associated with.
  
  
  
  Update the Purchase Requisition:
  
  If the requisition is for a different customer, update the requisition to reflect the correct customer that matches the outline agreement.
  
  
  
  Check Outline Agreement:
  
  If the outline agreement is incorrect, you may need to create a new outline agreement for the correct customer or modify the existing one if possible.
  
  
  
  Consult with Procurement Team:
  
  If you are unsure about the correct customer or outline agreement, consult with your procurement or purchasing team to clarify which agreements are valid for the requisition.
  
  
  
  Review Configuration:
  
  In some cases, the issue may be related to configuration settings in SAP. Ensure that the settings for customer and vendor relationships are correctly configured.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like ME51N (Create Purchase Requisition), ME52N (Change Purchase Requisition), and ME33K (Display Outline Agreement) to manage requisitions and agreements.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Refer to SAP documentation or help files for more detailed information on managing purchase requisitions and outline agreements.
  
  By following these steps, you should be able to resolve the ME584 error and ensure that your purchase requisition aligns correctly with the associated outline agreement.