How To Fix ME492 - Please check release classes (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: ME - Purchasing: General Messages

• Message number: 492

• Message text: Please check release classes (see long text)

What causes this issue?

Here you can assign release groups to release classes. Only one release
class should be used within the release groups for overall release and
the release groups without overall release in each case. However, in
this instance several release classes have been used.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Assign the release groups that were created for overall release to one
release class only. Assign the release groups that were not created for
overall release to a different release class.
Example:
Rel. group,,Rel. obj.,,Overall rel.,, Class ,, Description
01,,1,,_,, FRG_EBAN,, Group 01
02,,1,,_,, FRG_EBAN,, Group 02
S1,,1,,X,, FRG_GF_EBAN,, Group S1
S2,,1,,X,, FRG_GF_EBAN,, Group S2

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ME492 - Please check release classes (see long text) ?

  The SAP error message ME492, which states "Please check release classes," typically occurs in the context of purchasing documents, such as purchase requisitions or purchase orders. This error indicates that there is an issue with the release strategy or release classes associated with the document.
  Cause:
  
  Release Strategy Configuration: The release strategy for the purchasing document may not be properly configured. This could be due to missing or incorrect release classes, or the release strategy may not be assigned to the document type.
  Missing Release Codes: The release codes that are supposed to be used for the release strategy may not be defined or may not match the criteria set in the release strategy.
  Document Status: The document may be in a status that does not allow for the release process to be executed.
  Authorization Issues: The user attempting to release the document may not have the necessary authorizations to perform the release.
  
  Solution:
  
  
  Check Release Strategy Configuration:
  
  Go to the transaction code SPRO and navigate to the configuration for purchasing.
  Check the release strategy settings under Materials Management > Purchasing > Purchase Order > Release Procedure > Define Release Procedure for Purchase Orders.
  Ensure that the release classes and strategies are correctly defined and assigned to the relevant document types.
  
  
  
  Verify Release Codes:
  
  Ensure that the release codes are correctly defined and that they correspond to the release strategy.
  Check if the release codes are assigned to the appropriate users or user groups.
  
  
  
  Review Document Status:
  
  Check the status of the purchasing document in question. Ensure that it is in a state that allows for release (e.g., not already released or in a blocked status).
  
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations to release the document. This can be done by checking the user's roles and authorizations in the system.
  
  
  
  Consult Long Text:
  
  The error message may have a long text that provides additional details. You can view this by clicking on the message or using the transaction code SE91 to look up the message and its long text.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  ME28: Release Purchase Orders
  ME29N: Release Purchase Orders (new)
  ME52N: Change Purchase Requisition
  
  
  Documentation: Refer to SAP Help documentation for detailed information on release strategies and configuration.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the ME492 error message.