How To Fix MDM_GX_MSG015 - No product groups returned

SAP Error Message - Details

• Message type: E = Error

• Message class: MDM_GX_MSG - Message class

• Message number: 015

• Message text: No product groups returned

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MDM_GX_MSG015 - No product groups returned ?

  The SAP error message MDM_GX_MSG015: No product groups returned typically occurs in the context of SAP Master Data Management (MDM) or when dealing with product master data. This error indicates that the system was unable to retrieve any product groups based on the criteria specified in the request.
  Causes:
  
  Incorrect Selection Criteria: The criteria used to filter product groups may be too restrictive or incorrect, leading to no matching records.
  Data Not Maintained: There may be no product groups defined in the system, or the relevant product groups may not be assigned to the products you are querying.
  Authorization Issues: The user may not have the necessary permissions to view the product groups.
  System Configuration: There may be issues with the configuration of the MDM system or the underlying database that prevents the retrieval of product groups.
  Data Synchronization Issues: If the data is being pulled from a different system, there may be synchronization issues that prevent the latest data from being available.
  
  Solutions:
  
  Check Selection Criteria: Review the criteria used in the query to ensure they are correct and not overly restrictive. Adjust the filters to broaden the search if necessary.
  Verify Data Maintenance: Ensure that product groups are properly defined and maintained in the system. Check if the relevant product groups exist and are correctly assigned to the products.
  Review User Authorizations: Confirm that the user has the necessary permissions to access the product groups. If not, work with your SAP security team to grant the appropriate access.
  Check System Configuration: Review the configuration settings in the MDM system to ensure everything is set up correctly. This may involve checking the data model, mappings, and any relevant settings.
  Data Synchronization: If applicable, check for any data synchronization issues between systems. Ensure that the data is up-to-date and that there are no connectivity issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as MDM for Master Data Management or SE11 for data dictionary checks.
  Documentation: Review SAP documentation related to MDM and product master data management for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP MDM.