How To Fix MDG_GW_APPROVE_CR004 - Request by &1 for changes in &2 - &3 is rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_GW_APPROVE_CR - Message texts for MDG GW Approve Change Request Apps

• Message number: 004

• Message text: Request by &1 for changes in &2 - &3 is rejected

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_GW_APPROVE_CR004 - Request by &1 for changes in &2 - &3 is rejected ?

  The SAP error message MDG_GW_APPROVE_CR004 indicates that a request for changes in a specific area (like a business partner, material, etc.) has been rejected. The message typically includes placeholders like &1, &2, and &3, which represent the user who made the request, the type of change request, and the specific object or entity being modified.
  Cause:
  The rejection of the change request can be due to several reasons, including but not limited to:
  
  Approval Workflow Issues: The request may not have met the criteria set in the approval workflow.
  Insufficient Authorizations: The user who submitted the request may not have the necessary authorizations to make the changes.
  Validation Errors: There may be validation rules that the request did not satisfy.
  Business Rules: Specific business rules configured in the system may have led to the rejection.
  Technical Errors: There could be underlying technical issues or bugs in the system.
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  Check Workflow Status: Review the approval workflow to understand why the request was rejected. You can check the workflow logs for detailed information.
  Review Authorizations: Ensure that the user has the necessary authorizations to submit and approve change requests.
  Validate Data: Check the data submitted in the change request for any inconsistencies or errors that may have led to the rejection.
  Consult Business Rules: Review the business rules configured in the system to ensure compliance with the required criteria.
  Error Logs: Check the system logs for any technical errors that may have occurred during the processing of the request.
  Re-submit the Request: If the issue has been identified and resolved, the user can re-submit the change request for approval.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SWI1 (Work Item Selection) to monitor workflow items or SWI2_FREQ to analyze workflow instances.
  Authorization Objects: Check relevant authorization objects related to Master Data Governance (MDG) to ensure proper access rights.
  SAP Notes: Look for any relevant SAP Notes that may address known issues or bugs related to the MDG approval process.
  Documentation: Refer to the SAP Help Portal for detailed documentation on MDG workflows and approval processes.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.