How To Fix MDG_GW_APPROVE_CR005 - Action failed; data in request &1 changed by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_GW_APPROVE_CR - Message texts for MDG GW Approve Change Request Apps

• Message number: 005

• Message text: Action failed; data in request &1 changed by another user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_GW_APPROVE_CR005 - Action failed; data in request &1 changed by another user ?

  The SAP error message MDG_GW_APPROVE_CR005 indicates that an action has failed because the data in the change request (CR) has been modified by another user after the request was created. This is a common issue in systems where multiple users can access and modify the same data concurrently.
  Cause:
  
  Concurrent Modifications: Another user has changed the data related to the change request after it was created, leading to a conflict.
  Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If the data is locked by another user, the system will not allow the current user to proceed with the action.
  Data Versioning: The system may be using version control, and the version of the data that the user is trying to approve is outdated.
  
  Solution:
  
  Refresh the Data: The user should refresh the data in the change request to ensure they are working with the most current version. This can often be done by reloading the change request or navigating away and back to the request.
  Check for Updates: Verify if another user has made changes to the data. If so, the user may need to review those changes and adjust their request accordingly.
  Recreate the Change Request: If the data has changed significantly, it may be necessary to recreate the change request based on the latest data.
  Communicate with Team Members: If multiple users are working on the same data, it may be helpful to coordinate efforts to avoid conflicts.
  Error Handling in Code: If this error occurs frequently, consider implementing error handling in the custom code (if applicable) to manage such conflicts more gracefully.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP MDG, such as MDGIMG for configuration and MDG_MA for master data governance.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Training: Ensure that users are trained on how to handle concurrent modifications and the importance of checking for updates before submitting change requests.
  System Configuration: Review the system configuration for data locking and approval processes to ensure they align with business processes and user needs.
  
  By following these steps, users can effectively address the MDG_GW_APPROVE_CR005 error and minimize disruptions in their workflow.