How To Fix MDG_BS_ECC_CUSTOMER111 - Customer &1 can not be converted

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_ECC_CUSTOMER - Messages for Customer

• Message number: 111

• Message text: Customer &1 can not be converted

What causes this issue?

The customer &v1& is not a standard customer. Only a customer that is
assigned to a business partner as standard customer can be converted via
the file conversion.
Customers that are assigned to a business partner as non standard
customer can only be created and changed within the MDG system or
distributed from the MDG system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_ECC_CUSTOMER111 - Customer &1 can not be converted ?

  The SAP error message MDG_BS_ECC_CUSTOMER111 indicates that a customer record cannot be converted in the Master Data Governance (MDG) system. This error typically arises during the process of data replication or conversion from one system to another, particularly when dealing with customer master data in the SAP environment.
  Cause
  The error can be caused by several factors, including:
  
  Data Inconsistencies: The customer data may have inconsistencies or missing mandatory fields that prevent successful conversion.
  Configuration Issues: There may be configuration settings in the MDG or ECC system that are not aligned, leading to conversion failures.
  Data Model Issues: The data model used in MDG may not match the expected structure in the ECC system.
  Authorization Issues: The user performing the operation may not have the necessary authorizations to convert or replicate the customer data.
  Technical Errors: There could be underlying technical issues, such as database constraints or system performance problems.
  
  Solution
  To resolve the error, you can take the following steps:
  
  
  Check Data Completeness: Ensure that all mandatory fields for the customer master data are filled out correctly. Validate the data against the required structure in both MDG and ECC.
  
  
  Review Configuration: Verify the configuration settings in both the MDG and ECC systems. Ensure that the data model and mapping are correctly set up for customer data.
  
  
  Analyze Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what specifically is causing the conversion failure.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to perform the conversion. You can check this in transaction SU53 or by consulting with your security team.
  
  
  Data Model Validation: If you have made changes to the data model, ensure that these changes are correctly reflected in the MDG configuration.
  
  
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  Testing: If possible, replicate the issue in a test environment to better understand the cause and test potential solutions without affecting production data.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MDGIMG for configuration, SLG1 for logs, and SE11 for data model checks.
  Documentation: Review the official SAP documentation for MDG and ECC to understand the data structures and requirements for customer master data.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.