How To Fix MDG_BS_ECC_CUSTOMER112 - Customer &1 could not be transferred

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_ECC_CUSTOMER - Messages for Customer

• Message number: 112

• Message text: Customer &1 could not be transferred

What causes this issue?

The customer &v1& is not a standard customer. Only a customer that is
assigned to a business partner as standard customer can be transferred
via a DEBMAS IDoc.
Customers that are assigned to a business partner as non standard
customer can only be created and changed within the MDG system or
distributed from the MDG system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_ECC_CUSTOMER112 - Customer &1 could not be transferred ?

  The SAP error message MDG_BS_ECC_CUSTOMER112 indicates that a customer record (identified by &1) could not be transferred to the backend system (ECC) during the Master Data Governance (MDG) process. This error typically arises in the context of data replication or data transfer processes.
  Causes:
  
  Data Inconsistencies: The customer data may have inconsistencies or missing mandatory fields that prevent successful transfer.
  Configuration Issues: There may be configuration issues in the MDG or ECC system that are preventing the transfer.
  Authorization Issues: The user or process attempting the transfer may not have the necessary authorizations to create or update customer records in the backend system.
  Technical Errors: There could be technical issues such as network problems, system downtime, or issues with the middleware (like SAP PI/PO) that facilitate the data transfer.
  Business Rules Violations: The data may violate certain business rules defined in the MDG system, which could prevent the transfer.
  
  Solutions:
  
  Check Data Completeness: Review the customer data for completeness and correctness. Ensure that all mandatory fields are filled and that the data adheres to the required formats.
  Review Configuration: Check the configuration settings in both the MDG and ECC systems. Ensure that the necessary settings for customer data transfer are correctly configured.
  Authorization Check: Verify that the user or process has the necessary authorizations to perform the transfer. This may involve checking roles and permissions in both systems.
  Error Logs: Check the error logs in the MDG system (transaction SLG1) and ECC system (transaction SLG1 or ST22) for more detailed error messages that can provide insights into the issue.
  Middleware Monitoring: If using middleware (like SAP PI/PO), check the monitoring tools to see if there are any errors or issues in the data transfer process.
  Business Rules Review: Review the business rules defined in the MDG system to ensure that the data being transferred complies with all necessary rules.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like MDGIMG for configuration, SLG1 for logs, and SE11 for data dictionary checks.
  SAP Notes: Check for relevant SAP Notes that may address known issues related to this error message. You can search for notes in the SAP Support Portal.
  Documentation: Refer to the official SAP documentation for MDG and ECC for detailed information on data transfer processes and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or consult with a technical expert familiar with your specific SAP landscape.