How To Fix MDG_BS_ECC_CUSTOMER102 - ID of customer is missing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MDG_BS_ECC_CUSTOMER - Messages for Customer

  • Message number: 102

  • Message text: ID of customer is missing

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message MDG_BS_ECC_CUSTOMER102 - ID of customer is missing ?

    The SAP error message MDG_BS_ECC_CUSTOMER102 indicates that the ID of the customer is missing in the context of Master Data Governance (MDG) for Customer data. This error typically arises when trying to create or update customer master data in the SAP system, and the system expects a customer ID that has not been provided.

    Cause:

    1. Missing Customer ID: The most straightforward cause is that the customer ID field is left blank or not populated in the data being processed.
    2. Data Mapping Issues: If the data is being transferred from another system or application, there may be issues with how the customer ID is being mapped or transferred.
    3. Configuration Issues: There may be configuration settings in the MDG or ECC system that are not set up correctly, leading to the system not recognizing or generating a customer ID.
    4. User Input Error: The user may have inadvertently skipped entering the customer ID during data entry.

    Solution:

    1. Check Input Data: Ensure that the customer ID field is populated correctly in the data entry form or data upload file. If you are using a template, make sure the customer ID column is filled out.
    2. Review Data Mapping: If the data is being imported from another system, check the mapping configuration to ensure that the customer ID is being correctly mapped to the appropriate field in SAP.
    3. Configuration Review: Review the configuration settings in the MDG and ECC systems to ensure that they are set up to handle customer IDs correctly. This may involve checking the data model and validation rules.
    4. Error Logs: Check the error logs for more detailed information about the error. This can provide insights into what specifically is causing the issue.
    5. User Training: If the issue is due to user error, consider providing additional training or documentation to ensure that users understand the importance of entering the customer ID.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • MDG Documentation: Review the official SAP MDG documentation for guidelines on customer master data management and common error messages.
    • Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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