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Message type: E = Error
Message class: MDG_BS_ECC_CUSTOMER - Messages for Customer
Message number: 102
Message text: ID of customer is missing
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MDG_BS_ECC_CUSTOMER102
- ID of customer is missing ?The SAP error message MDG_BS_ECC_CUSTOMER102 indicates that the ID of the customer is missing in the context of Master Data Governance (MDG) for Customer data. This error typically arises when trying to create or update customer master data in the SAP system, and the system expects a customer ID that has not been provided.
Cause:
- Missing Customer ID: The most straightforward cause is that the customer ID field is left blank or not populated in the data being processed.
- Data Mapping Issues: If the data is being transferred from another system or application, there may be issues with how the customer ID is being mapped or transferred.
- Configuration Issues: There may be configuration settings in the MDG or ECC system that are not set up correctly, leading to the system not recognizing or generating a customer ID.
- User Input Error: The user may have inadvertently skipped entering the customer ID during data entry.
Solution:
- Check Input Data: Ensure that the customer ID field is populated correctly in the data entry form or data upload file. If you are using a template, make sure the customer ID column is filled out.
- Review Data Mapping: If the data is being imported from another system, check the mapping configuration to ensure that the customer ID is being correctly mapped to the appropriate field in SAP.
- Configuration Review: Review the configuration settings in the MDG and ECC systems to ensure that they are set up to handle customer IDs correctly. This may involve checking the data model and validation rules.
- Error Logs: Check the error logs for more detailed information about the error. This can provide insights into what specifically is causing the issue.
- User Training: If the issue is due to user error, consider providing additional training or documentation to ensure that users understand the importance of entering the customer ID.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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