How To Fix MDG_BS_ECC_CUSTOMER066 - Update of non-standard customer &1 for BP &2 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_ECC_CUSTOMER - Messages for Customer

• Message number: 066

• Message text: Update of non-standard customer &1 for BP &2 failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_ECC_CUSTOMER066 - Update of non-standard customer &1 for BP &2 failed ?

  The SAP error message MDG_BS_ECC_CUSTOMER066 indicates that there was a failure in updating a non-standard customer for a Business Partner (BP) in the Master Data Governance (MDG) system. This error typically arises during the synchronization or update process between the MDG system and the backend ECC (Enterprise Central Component) system.
  Cause:
  The error can be caused by several factors, including:
  
  
  Data Inconsistency: The data being sent to the backend ECC system may not meet the required format or validation rules. This could be due to missing mandatory fields or incorrect data types.
  
  
  Custom Logic: If there are custom enhancements or logic implemented in the ECC system that affect the customer update process, these could lead to failures.
  
  
  Authorization Issues: The user or process attempting to perform the update may not have the necessary authorizations to make changes to the customer data.
  
  
  Technical Issues: There could be technical issues such as connectivity problems between the MDG and ECC systems, or issues with the underlying database.
  
  
  Business Partner Configuration: The Business Partner configuration in the MDG or ECC system may not be set up correctly, leading to issues when trying to update non-standard customers.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check the Error Log: Review the detailed error log in the MDG system to identify the specific reason for the failure. This can provide insights into what data is causing the issue.
  
  
  Validate Data: Ensure that all required fields for the customer data are filled out correctly and that the data adheres to the expected formats and validation rules.
  
  
  Review Custom Logic: If there are any custom enhancements in the ECC system, review them to ensure they are not causing the update to fail. You may need to adjust the logic or handle exceptions appropriately.
  
  
  Check Authorizations: Verify that the user or process has the necessary authorizations to perform the update. This may involve checking roles and permissions in both the MDG and ECC systems.
  
  
  Test Connectivity: Ensure that there are no connectivity issues between the MDG and ECC systems. You can test this by performing other operations that require communication between the two systems.
  
  
  Consult Documentation: Review SAP documentation or notes related to the error message for any specific guidance or known issues.
  
  
  Engage SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error details and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like BP (Business Partner) or MDGIMG (MDG Implementation Guide) to check configurations and data.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  MDG Configuration: Review the MDG configuration settings related to customer data and ensure they align with your business requirements.
  
  By following these steps, you should be able to diagnose and resolve the MDG_BS_ECC_CUSTOMER066 error effectively.