How To Fix MDG_BS_ECC_CUSTOMER065 - Creation of non-standard customer &1 for BP &2 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_ECC_CUSTOMER - Messages for Customer

• Message number: 065

• Message text: Creation of non-standard customer &1 for BP &2 failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_ECC_CUSTOMER065 - Creation of non-standard customer &1 for BP &2 failed ?

  The SAP error message MDG_BS_ECC_CUSTOMER065 indicates that the creation of a non-standard customer for a Business Partner (BP) has failed. This error typically occurs in the context of SAP Master Data Governance (MDG) when trying to create or replicate customer data in the backend ECC system.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Required Fields: Certain mandatory fields for customer creation may not be filled in the MDG application. This can include fields like customer account group, company code, or sales area data.
  
  
  Data Validation Issues: The data being sent to the ECC system may not meet the validation rules defined in the system. This could be due to incorrect formats, invalid values, or other data integrity issues.
  
  
  Configuration Issues: There may be configuration issues in the backend ECC system that prevent the creation of non-standard customers. This could include settings related to customer account groups or number ranges.
  
  
  Authorization Issues: The user or process attempting to create the customer may not have the necessary authorizations in the ECC system.
  
  
  Technical Errors: There could be technical issues such as connectivity problems between MDG and ECC, or issues with the underlying data model.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Required Fields: Ensure that all mandatory fields for customer creation are filled in the MDG application. Review the configuration for the customer account group to identify required fields.
  
  
  Validate Data: Check the data being sent to the ECC system for any validation issues. Ensure that all values conform to the expected formats and constraints.
  
  
  Review Configuration: Verify the configuration settings in the ECC system related to customer creation. Ensure that the customer account group is correctly set up and that the number ranges are defined and active.
  
  
  Check Authorizations: Ensure that the user or process has the necessary authorizations to create customers in the ECC system. This may involve checking roles and permissions.
  
  
  Analyze Logs: Review the application logs and error messages in both MDG and ECC for more detailed information about the failure. This can provide insights into what specifically went wrong.
  
  
  Test Connectivity: If there are connectivity issues, ensure that the connection between MDG and ECC is functioning correctly. This may involve checking network settings or middleware configurations.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or known issues.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  MDG Configuration: Familiarize yourself with the configuration settings in MDG related to customer data management.
  Business Partner (BP) Master Data: Understand the relationship between Business Partners and customer data in SAP, as this is crucial for troubleshooting.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.