How To Fix MDG_BS_ECC_CUSTOMER060 - No corresponding customer could be found for business partner &1

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_ECC_CUSTOMER - Messages for Customer

• Message number: 060

• Message text: No corresponding customer could be found for business partner &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_ECC_CUSTOMER060 - No corresponding customer could be found for business partner &1 ?

  The SAP error message MDG_BS_ECC_CUSTOMER060 indicates that the system could not find a corresponding customer record for the specified business partner (BP) in the backend ECC system. This error typically occurs in the context of SAP Master Data Governance (MDG) when trying to synchronize or validate business partner data against customer data.
  Cause
  The error can be caused by several factors, including:
  
  Missing Customer Data: The business partner may not have been assigned a corresponding customer record in the ECC system.
  Incorrect Configuration: There may be issues with the configuration of the business partner and customer relationship in the system.
  Data Inconsistency: There could be inconsistencies or errors in the data that prevent the system from linking the business partner to the customer.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer data.
  Data Replication Issues: If the business partner was recently created or modified, the changes may not have been replicated to the ECC system yet.
  
  Solution
  To resolve the error, you can take the following steps:
  
  
  Check Business Partner Configuration:
  
  Ensure that the business partner is correctly configured and that it has been assigned a customer role.
  Use transaction code BP to check the details of the business partner.
  
  
  
  Verify Customer Data:
  
  Check if the corresponding customer record exists in the ECC system. You can use transaction code XD03 (Display Customer) to verify this.
  If the customer does not exist, you may need to create it or ensure that the business partner is correctly linked to an existing customer.
  
  
  
  Review Data Replication:
  
  If the business partner was recently created, ensure that the data replication process has completed successfully. You can check the replication logs for any errors.
  Use transaction code MDG_BS_MAINTAIN to monitor the status of the data replication.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the customer data in the ECC system.
  
  
  
  Consult Logs and Traces:
  
  Review the application logs (transaction code SLG1) for any additional error messages or details that may provide more context about the issue.
  
  
  
  Data Consistency Checks:
  
  Perform data consistency checks to identify any discrepancies between the business partner and customer data.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  BP: Business Partner Maintenance
  XD03: Display Customer
  MDG_BS_MAINTAIN: MDG Business Partner Maintenance
  SLG1: Application Log
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to this error message.
  
  
  Documentation: Refer to the SAP Help Portal for documentation on Master Data Governance and Business Partner management for more detailed information on configuration and troubleshooting.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the MDG_BS_ECC_CUSTOMER060 error message.